Senior Manager, Procurement Operations and Governance
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Job Description
- Newly created senior role in Court Services Victoria’s Commercial Services
- Lead the procurement operations and governance function, including travel and fleet management services
About us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. This includes finance, people and culture, procurement, communications, and strategy services. CSV Corporate also manages buildings, security, and infrastructure for court locations across metropolitan Melbourne and regional Victoria.
Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
About the role
The Senior Manager, Procurement Operations and Governance leads the procurement enablement function, providing strategic leadership for procurement and contract management governance, frameworks, systems, and capability across Court Services Victoria (CSV). The role is responsible for developing and maintaining the organisational procurement environment that enables consistent, compliant and high‑performing procurement and contract management practices. The role is also responsible for travel and fleet management services.
Leading a team of procurement professionals, the Senior Manager drives the continuous improvement of procurement policies, processes, systems and capability, ensuring procurement frameworks remain contemporary, fit for purpose and aligned with legislative requirements, Victorian Government policies and organisational objectives. The role oversees procurement systems and contract management support services, driving capability uplift and continuous improvement across the procurement lifecycle.
Key accountabilities include:
- Leading the procurement enablement function, providing strategic direction and operational leadership for procurement governance, frameworks, systems, and contract management support services, ensuring services are customer‑focused, efficient, compliant and aligned with organisational priorities.
- Developing, implementing and continuously improving procurement policies, frameworks, templates, guidance and governance arrangements that promote consistent, compliant and best practice procurement across the organisation.
- Leading strategic initiatives that strengthen procurement capability and organisational procurement maturity.
- Overseeing the delivery of contract management support services and capability uplift across CSV, ensuring business areas are equipped with the tools, guidance and support required to effectively manage supplier performance, contractual obligations, commercial risk and value realisation throughout the contract lifecycle.
- Providing strategic oversight of procurement systems and governance, to monitor procurement performance and identify opportunities for continuous improvement, efficiency and enhanced control.
- Leading, coaching and developing a high‑performing team, fostering a culture of collaboration, accountability, innovation and customer service, building organisational procurement capability through effective leadership, knowledge sharing and continuous professional development.
About you
- Demonstrated expertise in developing and implementing procurement governance frameworks, policies, processes and controls that support consistent, compliant and effective procurement practices within a complex organisation.
- Extensive knowledge of contemporary procurement and contract management practices, including procurement operating models, capability development, contract management frameworks and continuous improvement methodologies.
- Demonstrated experience leading procurement enablement functions, including procureme nt systems, and performance measurement to support evidence‑based decision‑making and organisational procurement maturity.
- Demonstrated experience leading organisational capability uplift through the development of procurement guidance, tools, frameworks, training and stakeholder engagement initiatives.
- Experience designing or implementing procurement transformation, procurement operating models or organisational procurement capability programmes.
Please refer to the attached position description for further details.
Why work at Court Services Victoria
- Purpose & Public Impact
- Work that contributes to the wellbeing of Victorians and the public good
- Strong alignment with public service motivation and meaningful work
- Flexible & Modern Work
- Flexible hours, hybrid and remote work options
- Leave provisions (including purchased leave and generous parental leave)
- Access to learning, leadership development, and internal mobility across the VPS
- Opportunities to build broad, transferable public sector capability
- Strong commitment to VPS values, integrity, and accountability
- Emphasis on diversity, equity, inclusion, and psychological safety
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About the Role
This role works closely with stakeholders across People & Culture, Industrial Relations, Legal, Risk, Finance, Data Analytics and SAP HR to support accurate payroll outcomes, strong governance and continuous improvement.
Key Responsibilities
- Complete investigations and reconciliations of payroll data and information.
- Deliver payroll remediation, reconciliation and investigation activities.
- Investigate and resolve payroll issues raised by current and former colleagues and matters escalated through internal service channels.
- Apply payroll subject matter expertise to support the delivery of payroll remediation outcomes.
- Gather technology and process requirements arising from legislative or business changes.
- Assist with the development of new payroll processes and procedures.
- Review, design and improve payroll processes and systems.
- Deliver payroll related activities in collaboration with internal partners and stakeholders.
- Support alignment between payroll activities, Operational Excellence projects and the wider People & Culture function.
- Work closely with People & Culture teams to support the accuracy of payroll content and provide an exceptional user experience.
- Identify and implement continuous improvement opportunities.
- Maintain a strong focus on risk and compliance and ensure appropriate controls are in place.
- Perform relevant controls, adhere to applicable policies and procedures, and escalate risks, issues or breaches when identified.
Skills/Experience
- Payroll experience within a complex corporate environment.
- Strong experience with SAP or similar systems.
- Strong experience in payroll reconciliations.
- Advanced analytical and problem solving skills.
- Ability to interpret complex information and translate it into accurate outcomes.
- User acceptance testing knowledge and skills.
- Strong computer literacy across Microsoft Office applications, particularly Excel.
- Excellent written and verbal communication and interpersonal skills.
- Ability to influence senior stakeholders.
- Strong time management skills with the ability to manage multiple priorities.
- Ability to work effectively in a fast paced and changing environment. Experience using HR solutions and tools to support HR products, services, processes and strategy.
- Strong focus on operational excellence and customer centric delivery.
- Ability to work autonomously where required.
- Tertiary education in Business, Finance, Computer Science or a related discipline.
DESIRABLE SKILLS
- Financial Services industry experience.