Senior Practice Officer (Operations & Finance Support)

Murdoch University; Western Australia; On-site; AUD 93,000 - 100,000; Full time

Benefits offered by this job

Flexible work arrangements

Cultural Load and Indigenous support

Indigenous Language Allowance

Salary packaging options

Employee Assistance Program

On-campus facilities

Job summary

Murdoch University Medical Service seeks a Senior Practice Officer to coordinate administrative and financial operations. You will supervise the admin team and optimise workflows to support high-quality primary healthcare for students and staff.

You will contribute to service efficiency, policy interpretation and regulatory compliance while ensuring smooth daily operations in a dynamic university health setting.

Qualifications

• A relevant diploma-level qualification and experience, or an equivalent combination of education, training and experience.
• Strong experience in medical administration, including Medicare billing, reconciliations, financial administration, billing systems and procurement.
• Confidence working autonomously, using initiative and sound judgement.
• Experience supervising and supporting staff, including rostering, training and performance support.
• The ability to interpret and apply policies, procedures and regulatory requirements.

Responsibilities

• Coordinate clinical administration, business processes and practice management systems.
• Supervise the administration team, including workflows, rostering and daily operations.
• Support staff development and a service-focused team environment.
• Provide front-line administrative support during periods of increased operational demand.

Skills

Medicare billing

Financial administration

Procurement

Rostering

Autonomy

Education

Diploma-level qualification

Job description

About The Team

Murdoch University Medical Service is part of the University's Student Wellbeing portfolio, supporting the health and wellbeing of students, staff and the broader campus community.

You’ll join a collaborative, multidisciplinary team of medical practitioners, nursing staff, Outreach Support Coordinators, administrative and operational professionals working together to deliver accessible, high-quality primary healthcare.

The administrative and operational team plays an important role in keeping the Medical Service running smoothly, supporting clinical administration, finance, practice systems and accreditation.

Your New Role

The Senior Practice Officer (Operations & Finance Support) supports the day-to-day operations of the Murdoch University Medical Service. Working closely with the Medical Service Manager (Clinical & Service Lead), you will coordinate administrative, financial and practice operations, supervise the administration team and help ensure the service runs efficiently and effectively.

Key Responsibilities

• Coordinate clinical administration, business processes and practice management systems.


• Supervise the administration team, including workflows, rostering and daily operations.


• Support staff development and a service-focused team environment.


• Provide front-line administrative support during periods of increased operational demand.

Please refer to the Position Description for further details.

What We Offer You

This Continuous| Full Time (37.5 hours per week) attracts a remuneration of $93K - $100K (pro rata) plus 17% employer superannuation contributions.

You’ll join a dynamic and talented team where diversity and innovation thrive. Our Silver-tier status in the Australian Workplace Equality Index (AWEI), awarded in 2025, reflects our commitment to LGBTIQA+ inclusion, equity, and creating a safe, welcoming environment for all. We strive to be the university of choice for First Nations peoples, honouring Indigenous knowledge. Sustainability is central to our community and guided by clear, confident leadership, we are working toward an ambitious future with goals of net zero emissions and zero waste by 2030.

As well as the flexibility to maintain a work life balance, our staff enjoy a vibrant, natural campus with world-class facilities, along with a variety of benefits, including:

• Flexible work arrangements


• Cultural Load and allowance - providing up to $8,944 per year to First Nations employees who are contributing cultural knowledge and perspectives beyond the scope of their role


• Indigenous Language Allowance


• Salary packaging options - such as purchasing leave, gym membership, car parking permit


• Employee Assistance Program


• On-campus services and facilities, such as a Childcare Centre, Gym, Vet Hospital, and Chiropractic Clinic

What you’ll bring to the role

• A relevant diploma-level qualification and experience, or an equivalent combination of education, training and experience.


• Strong experience in medical administration, including Medicare billing, reconciliations, financial administration, billing systems and procurement.


• Confidence working autonomously, using initiative and sound judgement.


• Experience supervising and supporting staff, including rostering, training and performance support.


• The ability to interpret and apply policies, procedures and regulatory requirements.

Please note, the successful candidate will be required to undertake a criminal record check in accordance with the University's Criminal Record Screening Procedure and Employee Background Checks Procedure.

Applicants should refer to the Position Description for further details on the work requirements, duties, skills and experience required for this role. Applications sent by post or email will not be accepted.

Please note visa sponsorship is not available for this position. Applicants are expected to have current and valid work rights in Australia.

Contact Us

For enquiries about the opportunity on offer please reach out to Lisa Cranfield, Manager Medical Service (Clinical & Service Lead), [e-mail] and quote JR105905 as the reference.

Applications Close on 23 November 2026 (11:59pm AWST)

The University reserves the right to withdraw this advertisement at any time.