Senior Practice Lead, Trauma-Informed Residential Care

Frontline Support Services; Cairns Regional; On-site; AUD 90,000 - 110,000; Full time

Job summary

Frontline Support Services in Cairns, Queensland, is seeking a Senior Practitioner to provide practice leadership and support to our residential care teams. You will guide case managers and youth workers, influence trauma-informed, child-centred practices, and oversee complex cases.

You will mentor staff, monitor care plans and documentation, and collaborate with child safety and families to promote safety and development of children.

Qualifications

• Relevant tertiary qualifications in Social Work, Psychology, Human Services or related discipline.
• Experience working with children and young people with complex needs.
• Strong understanding of trauma-informed practice and child protection.
• Demonstrated leadership, mentoring and case consultation skills.
• Excellent communication, documentation and stakeholder engagement skills.
• Ability to manage competing priorities and provide sound practice guidance.

Responsibilities

• Provide clinical and practice guidance to Case Managers and Youth Workers.
• Support implementation of trauma-informed, child-centred practices.
• Oversee complex cases and assist with risk assessments and safety planning.
• Mentor and develop staff capability through coaching and reflective practice.
• Monitor care plans, case documentation and compliance with relevant standards.
• Work collaboratively with Child Safety, families and external stakeholders.
• Support incident reviews and identify opportunities for continuous improvement.
• Promote the safety, wellbeing and development of children and young people.

Skills

Trauma-informed practice

Child protection

Case consultation

Staff mentoring

Communication

Documentation

Stakeholder engagement

Prioritization

Leadership

Education

Social Work / Psychology / Human Services degree

Job description

Frontline Support Services in Cairns, Queensland, is seeking a Senior Practitioner to provide practice leadership and support to our residential care teams. You will guide case managers and youth workers, influence trauma-informed, child-centred practices, and oversee complex cases.

You will mentor staff, monitor care plans and documentation, and collaborate with child safety and families to promote safety and development of children.