Senior Payroll Officer

HCF Australia; Sydney; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

50% hospital/extras cover

18 weeks parental leave

Mental health programs

Discounts on HCF products

Gym discounts

Job summary

HCF Australia is seeking an experienced payroll professional to join our Payroll team in Sydney. You will manage end-to-end payroll processes, ensure compliance with Australian legislation, and deliver high-quality service to employees.

Your role includes handling PAYG, payroll tax, superannuation, and supporting month-end and year-end processing, with a focus on accuracy and continuous improvement.

Qualifications

• 3-5 years of experience in an end-to-end payroll environment.
• Strong understanding of Australian payroll legislation, awards and EBAs.
• Excellent customer service and stakeholder engagement skills.
• Strong attention to detail and a commitment to payroll accuracy.
• Strong problem-solving skills and a continuous improvement mindset.
• Excellent organisation and time management in a fast-paced environment.
• Ability to handle confidential information with discretion and diplomacy.
• Experience with Preceda or similar payroll system is desirable.

Responsibilities

• Process fortnightly and monthly payrolls accurately and within deadlines.
• Manage payroll queries and provide timely, high-quality customer service to employees.
• Prepare monthly payroll reports, reconciliations and support month-end and year-end processing.
• Manage PAYG, payroll tax and superannuation obligations.
• Process new starters, terminations, leave entitlements and superannuation choice funds.
• Interpret and apply relevant awards, EBAs and Australian payroll legislation.
• Resolve payroll issues, including overpayments and recovery processes.
• Liaise with the ATO and other relevant stakeholders when required.
• Work closely with People & Culture and HR Systems teams to maintain accurate employee information.
• Support payroll system changes, upgrades and implementations, including Preceda system administration.
• Identify opportunities to improve payroll processes, controls and ways of working.

Skills

End-to-end payroll

Australian payroll legislation

Customer service

Stakeholder engagement

Attention to detail

Problem solving

Time management

Confidentiality

Preceda

Tools

Preceda

Job description

Join our Payroll team and make every pay count

What you'll do

• Process fortnightly and monthly payrolls accurately and within deadlines.
• Manage payroll queries and provide timely, high-quality customer service to employees.
• Prepare monthly payroll reports, reconciliations and support month-end and year-end processing.
• Manage PAYG, payroll tax and superannuation obligations.
• Process new starters, terminations, leave entitlements and superannuation choice funds.
• Interpret and apply relevant awards, EBAs and Australian payroll legislation.
• Resolve payroll issues, including overpayments and recovery processes.
• Liaise with the ATO and other relevant stakeholders when required.
• Work closely with People & Culture and HR Systems teams to maintain accurate employee information.
• Support payroll system changes, upgrades and implementations, including Preceda system administration.
• Identify opportunities to improve payroll processes, controls and ways of working.

What you'll bring

• 3-5 years' experience in an end-to-end payroll environment.
• Strong understanding of Australian payroll legislation, awards and EBAs.
• Excellent customer service and stakeholder engagement skills.
• Strong attention to detail and a commitment to payroll accuracy.
• Strong problem-solving skills and a continuous improvement mindset.
• Excellent organisation and time management skills, with the ability to prioritise in a fast-paced environment.
• The ability to handle sensitive information with confidentiality, tact and diplomacy.
• Experience with Preceda or a similar payroll system is desirable.

If you're an experienced payroll professional who takes pride in getting the detail right, solving problems and delivering a great employee experience, we'd love to hear from you.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we've been putting our members and their health first. As Australia's largest not-for-profit health fund, we cover over 1.9 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Purpose-driven passion

We're united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance

We'll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

• 50% subsidy on HCF hospital and/or extras cover
• 18 weeks of parental leave for all new parents
• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
• Discounts on HCF's products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth

We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition - [e-mail] to discuss.