Senior Operations Officer

MU Murdoch University; Western Australia; On-site; AUD 82,000 - 100,000; Full time

Benefits offered by this job

Flexible work arrangements

Indigenous Language Allowance

Salary packaging options

Employee Assistance Program

On-campus services and facilities

Job summary

Murdoch University is seeking a Senior Operations Officer to support and maintain the Colleges’ academic operations and student experience. You will provide leadership and governance for College Operations, guiding teams and coordinating across departments to drive efficient service delivery.

The role requires a diploma with relevant experience, strong analytical skills, and proven people leadership. This is a fixed-term, full-time position with competitive remuneration and benefits.

Qualifications

• Diploma completed with relevant experience or equivalent.
• Strong analytical capability using data to improve processes and drive outcomes.
• Experience in academic or business operational support or office administration.
• Demonstrated high level of organisational, time and workload management.

Responsibilities

• Serve as the primary point of contact for Operations Officers, ensuring clear communication and timely support.
• Provide expert subject‑matter guidance to strengthen operational decision‑making across the team.
• Lead and manage both operational and strategic projects that drive the college’s priorities forward.
• Foster a positive, solutions‑focused culture through proactive leadership.
• Oversee people administration, including recruitment coordination, onboarding, timesheet processing, and staff exits.
• Manage financial processes such as purchasing, reimbursements, and purchase orders.
• Provide governance support for committees, including agenda preparation and meeting documentation.
• Act as a key liaison between Colleges, Schools, and University departments.

Skills

Analytical skills

Operational support experience

Organisational & time management

People leadership

Education

Diploma or higher education

Job description

About The Team

College Operations provides comprehensive academic and administrative support across all disciplines within the Colleges.It is a focused, multi-skilled, and digitally capable team that delivers high-quality technical, operational, project, event, and general support services to academics and researchers.Through this work, College Operations enables Murdoch University to successfully achieve its three core activities: Education, Research, and Engagement.

Your New Role!

As part of the College Operations team supporting the College of Business, the Senior Operations Officer is responsible for supporting and maintaining the Colleges’ academic operations and student experience.The Senior Operations Officer provides a thorough and effective administrative support service for research, teaching and workload functions within the Colleges.This role involves collaborating with multiple departments to enhance service delivery.The Senior Operations Officer will provide leadership, supervision, and support to the College Operations Team and serve as a delegate for the College Business Manager when needed.

Key responsibilities

• Serve as the primary point of contact for Operations Officers, ensuring clear communication and timely support
• Provide expert subject‑matter guidance to strengthen operational decision‑making across the team
• Lead and manage both operational and strategic projects that drive the college’s priorities forward
• Foster a positive, solutions‑focused, and results‑driven culture through proactive leadership
• Oversee people administration, including recruitment coordination, onboarding, timesheet processing, and staff exits
• Manage financial processes such as purchasing, reimbursements, and purchase orders
• Provide governance support for committees, including agenda preparation and meeting documentation
• Act as a key liaison between Colleges, Schools, and University departments
• Drive continuous improvement and ensure compliance with policies and procedures

What We Offer You!

This Fixed Term (24 months with potential opportunity for extension), Full Time (37.5 hours per week) attracts a remuneration of $82,210 – $100,496 (pro rata) plus 17% employer superannuation contributions.

You’ll join a dynamic and talented team where diversity and innovation thrive.Our Silver-tier status in the Australian Workplace Equality Index (AWEI), awarded in 2025, reflects our commitment to LGBTIQA+ inclusion, equity, and creating a safe, welcoming environment for all.We strive to be the university of choice for First Nations peoples, honouring Indigenous knowledge.Sustainability is central to our community and guided by clear, confident leadership, we are working toward an ambitious future with goals of net zero emissions and zero waste by 2030.

• Flexible work arrangements
• Cultural Load and allowance - providing up to $8,944 per year to First Nations employees who are contributing cultural knowledge and perspectives beyond the scope of their role
• Indigenous Language Allowance
• Salary packaging options – such as purchasing leave, gym membership, car parking permit
• Employee Assistance Program
• On-campus services and facilities, such as a Childcare Centre, Gym, Vet Hospital, and Chiropractic Clinic

What You’ll bring to the role:

• Completion of a diploma with subsequent relevant experience or an equivalent combination of relevant experience and/or education/training.
• Strong analytical capability, with experience using data and insights to improve processes, solve problems, and drive operational outcomes.
• Experience in academic or business operational support or office administration.
• Demonstrated high level of organisational, time and workload management skills, including the ability to prioritise workload to meet strict deadlines
• Experience in people leadership and development, with proven skills to motivate, inspire, and mobilise teams to foster a positive workplace culture and achieve high quality outcomes.

Applicants should refer to the Position Description for further details on the work requirements, duties, skills and experience required for this role.

Please note visa sponsorship is not available for this position.

Applicants are expected to have current and valid work rights in Australia.

Please see the Applicant Guide for more information.

Applicants who have support or access requirements, are encouraged to advise this at the time of their application, to ensure appropriate assistance is provided throughout the recruitment process.

Contact Us

For enquiries about the opportunity on offer please reach out to Jordan Muir, College Business Manager and quote JR105842 as the reference.

Applications Close on 2nd October 2026 (11.59pm AWST) The University reserves the right to withdraw this advertisement at any time.

Murdoch University acknowledges the different perspectives, skills and experience that people from different backgrounds bring to strengthen its workforce.

Murdoch University is committed to enhancing diversity in all its forms and strongly encourages suitably qualified candidates from Aboriginal and/or Torres Strait Islander peoples, women, people with disability, people of CaLD background and people of diverse genders to apply for this important position.

Murdoch University values workplace diversity, promotes inclusion, and strongly encourages applications from Aboriginal and Torres Strait Islanders, women, and individuals with disability.

Applicants who have support or access requirements, are encouraged to advise this at the time of their application, to ensure appropriate assistance is provided throughout the recruitment process.

At Murdoch, we pride ourselves on our diverse and vibrant workplace. We are committed to the recruitment and development of skilled and passionate people, who want to make a difference to the world around them.

With more than 24,000 students and 2000 staff across 4 campuses in the Perth area as well as centres in Singapore and Dubai, Murdoch has an ambitious agenda both locally and internationally. With strong links to government, business and the community, Murdoch University will help you discover how to make a difference.

When you join our University, you'll work alongside a team of hard-working and dedicated professionals, while developing a fulfilling career in an inclusive and flexible workplace. There’s never been a better time to join us.