Senior Operations Manager

Nearheal; Sydney; Hybrid; AUD 150,000 - 230,000; Full time

Job summary

Uber in Sydney, Australia is seeking a Senior Operations Manager to drive strategic growth and marketplace efficiency. You will navigate complexity, lead high-impact programs, and own outcomes from planning to execution in a fast-paced environment.

The role emphasizes data-driven decision making, stakeholder influence, and strong leadership of operations teams while shaping how the world moves at scale.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 5+ years in operations, strategy, or related fast-paced environment.

Responsibilities

• Navigate ambiguity and shifting priorities to unlock value for the marketplace.
• Build and maintain cross-functional relationships to align growth initiatives.
• Analyze high-volume datasets to identify patterns and translate findings into action plans.
• Own work end-to-end from strategic vision to resolving production blockers.
• Establish performance metrics and continuously improve program/tooling efficiency.

Skills

Data analysis

Stakeholder management

Leadership

Project management

Education

Bachelor's degree or equivalent

Tools

SQL

Excel

Python

Job description

Working at Uber as a Senior Operations Manager means solving hard problems in a high-stakes, fast-moving environment. You will be responsible for the strategic development and execution of growth and marketplace efficiency initiatives, making big decisions without perfect information and owning the outcomes.

In this role, you’ll turn complexity into clarity at speed, navigating competing priorities and leading through influence rather than control. We’re looking for someone who is sharp, steady, and motivated by meaningful service at scale. If you think critically, move with urgency, and want to shape the future by solving what’s hard, this is where you’ll grow.

What you’ll do

• Navigate ambiguity and shifting priorities to unlock value for our marketplace, managing high-stakes investments and budget allocations with technical rigor.
• Build and maintain strong relationships with cross-functional stakeholders—including product, legal, and regional leadership to align growth initiatives and move projects forward despite internal complexity.
• Analyze high-volume datasets to identify patterns, solve messy marketplace problems, and translate quantitative findings into clear, executable action plans.
• Own your work end-to-end, from defining a long-term strategic vision for the market to debugging operational blockers and resolving production issues when stakes are high.
• Champion operational excellence by establishing clear performance metrics and continuously improving the efficiency of launched programs and tooling.

Basic Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 5+ years of professional experience in operations, strategy, business consulting, or a related fast-paced environment.
• Proficiency in SQL and advanced data management skills (Excel).
• Experience in project management and a track record of delivering complex initiatives on schedule.

Preferred Qualifications

• Experience leading and developing high-performing teams of operations specialists.
• Advanced analytical capabilities, including experience with Python for data analysis.
• Strong stakeholder management skills with the ability to influence without authority in a multicultural environment.
• Deep business acumen with experience managing a P&L or large-scale promotional budgets.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

stock_options_equity performance_bonuses

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.