Regional Operations Manager II

UBER; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

Uber in Sydney is seeking an experienced operations analytics professional to bridge data insights with business impact. You will lead analytical products and drive operational excellence across global markets.

In this role, you’ll turn ambiguous problems into measurable actions, own projects from conception to delivery, and collaborate with product, legal, and policy teams. Strong SQL and Python/R skills are essential to influence decision-making at scale.

Qualifications

• 5+ years of experience in operations, analytics, or program management.
• Bachelor’s degree in Business, Engineering, Economics, or a related field.
• Strong analytical and quantitative skills with SQL and data interpretation.
• Experience with Python or R for data analysis.

Responsibilities

• Navigate ambiguity and shifting priorities to unlock value for internal stakeholders and millions of users.
• Collaborate across Product, Legal, S&P, Community Operations, and Policy to influence roadmaps with insights.
• Analyze data to understand business trends and assess impact of changes.
• Build and maintain operational analytical products to monitor metrics for diverse teams.
• Drive project delivery by managing multiple complex projects in a fast-paced environment.
• Identify patterns and elevate issues affecting experience at scale and support operations.

Skills

SQL

Python

Data interpretation

Analytical skills

Education

Bachelor's degree in Business, Engineering, Economics, or related field

Job description

Working at Uber means solving hard problems in a high-stakes, fast-moving environment. In this role, you will bridge digital and real worlds, powering movement and shaping communities through scalable analytical products and operational excellence. You will be part of a team that creates an environment where excellence is the norm and where we move fast and stay resilient to adapt to constant change.

This role is not about following a polished playbook; it is about navigating ambiguity and making smart decisions with imperfect information. You will need to take ownership, stay adaptable, and build with both urgency and care. If you are energized by the messy reality of doing big things and motivated by real-world impact, this is where you will grow.

What you’ll do

• Navigate ambiguity and shifting priorities to unlock value for internal stakeholders and the millions of people who rely on the Uber platform every day.
• Collaborate across disciplines—including Product, Legal, S&P, Community Operations, and Policy to advocate for scalable solutions and influence product roadmaps by translating operational insights into business impact.
• Analyze data to understand business trends, identify opportunities, and assess the impact of operational changes while translating customer empathy into effective product solutions.
• Build and maintain operational and critical analytical products that help monitor and diagnose complex metrics for diverse teams across global markets.
• Drive project delivery by independently managing and executing multiple complex projects in a fast-paced environment where you must track the details even when things get messy.
• Identify patterns and elevate issues that impact experience at scale, contributing to how support and operations improve over time.

Basic Qualifications

• 5 + years of experience in operations, analytics, or program management.
• Bachelor’s degree in Business, Engineering, Economics, or a related field.
• Demonstrated track record of delivering growth, driving complex initiatives across multi-stakeholder environments
• Strong analytical and quantitative skills, with hands-on experience in SQL and data interpretation. Experience with modern programming languages such as Python or R.

Preferred Qualifications

• Proven ability to work well in ambiguity and solve complex, multifaceted problems.
• Strong systems thinking and cross-functional collaboration skills to navigate tension and influence without authority.
• Experience in the tech or mobility industry with a focus on product analytics or business operations.
• A self-starter who thrives in an environment of responsibility and independence, making smart judgments in spite of ambiguity.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .