Senior Operational Risk Specialist

Latitude Financial Services; Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Take 5 leave

Hybrid work model

Sonder wellbeing app

Employee product discounts

Latitude benefits

Job summary

Latitude Financial Services in Melbourne is seeking a Senior Operational Risk Specialist for a hybrid role with two days in the office each week. You will join the second line of defence to guide risk decisions and strengthen risk management across the business.

You will provide end-to-end operational risk advice, review controls, and lead targeted assurance activities. A background in financial services risk and effective communication with executive leadership is essential.

Qualifications

• Extensive financial services risk experience and control background.
• Ability to assess internal controls and implement improvements.
• Strong analytical, writing and influencing skills for senior stakeholders.
• Experience with governance, risk and compliance systems and data analytics.

Responsibilities

• Strengthen risk oversight programs with practical tools and guidance.
• Provide risk advice across strategic, regulatory, technology and product changes.
• Lead assurance reviews and deep-dives to assess control effectiveness.
• Turn risk data and trends into clear insights for leadership and risk committees.
• Coach business teams to build risk awareness and capability.
• Influence senior stakeholders with clear risk guidance.

Skills

Risk management

Controls assessment

Analytical skills

Writing & presentation

Project governance

AI tools familiarity

Consumer credit knowledge

Data analytics

Tools

GRC systems

Data analytics tools

AI tooling

Job description

Melbourne | Hybrid working - 2 days per week Turn risk insight into action. Help Latitude move forward with confidence. At Latitude, we make it possible—for our customers, our partners and our people. As we transform how we work and invest in technology to improve consumer lending, effective risk management helps us turn ambition into sustainable outcomes.

We’re looking for a Senior Operational Risk Specialist who brings sound judgement, commercial understanding and the confidence to challenge constructively. Whether you’re ready for your next move within Latitude or bringing experience from another organisation, this is an opportunity to influence decisions and strengthen how we manage risk across the business.

Your impact Reporting to the Head of Group Operational Risk, you’ll provide independent advice and oversight as part of our second line of defence.

You’ll provide proactive, end-to-end operational risk advice across the risk lifecycle, supporting the identification, assessment, management and treatment of risks.

Partner with the business to review controls, advise on material technology and product change risk, and provide constructive challenge.

You’ll:

• Strengthen our operational risk oversight program, making tools, processes and guidance practical and useful for the business.
• Provide risk advice and constructive challenge across strategic, regulatory, technology and product changes.
• Lead targeted assurance reviews and deep-dives to assess control effectiveness, uncover issues and recommend improvements.
• Turn risk data, indicators and trends into clear insights for senior leaders and risk committees.
• Build risk awareness and capability through coaching, guidance and strong relationships with business teams.
• Confidently influence and constructively challenge senior stakeholders, providing clear risk advice and insights to management and risk committees.

What you’ll bring You can work through complex information, recognise what matters and explain it clearly. You build trust through collaboration while maintaining the independence to ask challenging questions and follow through on issues.

We’re looking for:

• Extensive financial services experience, typically seven or more years, with a strong background in risk and controls.
• Experience assessing internal controls and identifying practical ways to improve risk management.
• Strong analytical skills, attention to detail and the ability to turn findings into clear recommendations.
• Excellent writing, presentation and influencing skills, including communicating with senior leaders and Board or management risk committees.
• An understanding of project management and change governance, supported by sound commercial judgement.
• Familiarity with AI tools to support analysis, streamline routine tasks and prepare effective reporting.
• Knowledge of consumer credit products would be highly regarded.
• Experience with governance, risk and compliance systems, data analytics, technology risk, third-party risk or operational resilience would be desirable.

More possibilities for you This role offers broad exposure across Latitude and the opportunity to influence how risk is understood and managed. You’ll work closely with senior stakeholders, contribute to important change initiatives and help turn independent oversight into meaningful improvements.

We believe doing great work starts with feeling supported. We make it possible…

• To spend more time with your loved ones— with an extra week of paid leave each year through our Take 5 initiative.
• To enjoy greater flexibility— with a hybrid working model that combines working from home with connection in the office.
• To put your wellbeing first— with Sonder, a 24/7 support app for mental and physical wellbeing.
• To access financial benefits— with discounts on Latitude products and services.
• Our values—Take Ownership, Pursue Excellence, Win Together and Create Tomorrow—guide how we work and support each other.

Sound like you? You don’t need to tick every box. If you have a strong track record in risk management and believe you can make a meaningful contribution, we’d love to hear from you. Bring your judgement, curiosity and ideas.

Successful applicants will be required to complete a background check, including criminal history and bankruptcy checks, prior to commencing employment.

Why work at Latitude? In addition to a great culture, challenging work and the chance to grow your career, Latitude also offers a comprehensive suite of employee benefits, designed to be as individual as each of our employees. From superannuation and short term incentives to flexible working policies and a comprehensive employee assistance program, there are Latitude benefits to support your working and personal life. Additionally, the 'Congratitude' recognition program exists to reinforce our spirit of teamwork and achievement, and have a little fun along the way