Senior Operational Risk Manager

Jobtailor; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Jobtailor is seeking an experienced risk professional to provide independent Line 2 oversight for the Consumer Lending portfolio in Sydney, Australia. The role emphasizes governance of operational risk, technology change and AI-driven initiatives to safeguard customers and drive compliant outcomes.

You will lead assurance reviews, risk assessments and RCSA oversight while collaborating with cross-functional risk teams, shaping pragmatic risk insights and engaging with regulators as needed.

Qualifications

• Experience in financial services, ideally across lending, operational risk, product, business change or technology transformation.
• Strong understanding of operational risk frameworks and management of non-financial risks across complex environments.
• Interest in technology, AI and automation and their impact on risk profiles.
• Strong stakeholder management and communication skills.
• Ability to influence and constructively challenge.
• Pragmatic and commercially minded approach.
• Collaborative across strategic change, assurance and day-to-day risk activities.
• Strong analytical and report-writing skills.

Responsibilities

• Provide independent Line 2 risk oversight for the Consumer Lending portfolio.
• Oversee and challenge technology change initiatives with focus on AI and automation.
• Lead assurance reviews, deep dives, and risk assessments across Consumer Lending and operational risk themes.
• Support issue management, RCSA oversight, risk insights and regulatory engagement.
• Identify emerging risks and provide pragmatic risk-management advice.
• Collaborate with Business, Line 1 Risk and other risk functions.
• Deliver coordinated oversight and promote positive customer outcomes.

Skills

Operational Risk

Consumer Lending

Stakeholder Mgmt

Analytical Skills

Tech Transformation

Tools

AI

Automation

Digital Transformation

Job description

• Provide independent Line 2 risk oversight, advice and challenge for the Consumer Lending portfolio
• Oversee and challenge business and technology change initiatives, with increasing focus on AI, automation and digital transformation
• Lead and contribute to assurance reviews, deep dives and risk assessments across Consumer Lending and operational risk themes
• Support issue management, RCSA oversight, risk insights and regulatory engagement
• Identify emerging risks and provide pragmatic, commercially focused risk-management advice
• Collaborate with Business, Line 1 Risk and other Risk functions across the Bank
• Deliver coordinated oversight and positive customer outcomes

Requirements

• Experience in financial services, ideally across lending, operational risk, product, business change or technology transformation
• Demonstrated expertise and/or strong understanding of operational risk frameworks and management of non-financial risks across complex business environments
• Strong interest in technology, AI and automation and their impact on business risk profiles
• Strong stakeholder management and communication skills
• Ability to influence and constructively challenge
• Pragmatic and commercially minded approach
• Collaborative approach across strategic change, assurance and day-to-day risk activities
• Strong analytical and report-writing skills

Core Competencies

Demonstrates expertise in operational risk management and oversight within the Consumer Lending portfolio, with a strong focus on technology, AI, and automation. Capable of providing pragmatic risk-management advice and collaborating effectively across various risk functions to ensure positive customer outcomes.

Highest-signal resume keywords

• Operational Risk Management
• Consumer Lending Expertise
• Stakeholder Management
• Analytical Skills
• Technology Transformation

Hard Skills

• Operational Risk Frameworks
• Risk Assessment
• Issue Management
• RCSA Oversight
• Risk Insights

Soft Skills

• Communication Skills
• Influencing Skills
• Collaborative Approach
• Pragmatic Mindset
• Constructive Challenge

Industry Keywords

• Financial Services
• Lending
• Non-Financial Risks
• Business Change
• Operational Risk

Tools & Technologies

• AI
• Automation
• Digital Transformation