Senior Multisite Facilities & Services Manager

IAG; City of Melbourne; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Boosted superannuation 13%

20 days annual leave + 5 days MyLeave

Up to 50% off personal insurance

Partner discounts on private health

20 weeks paid parental leave

IAG Academy & LinkedIn Learning

Job summary

IAG is seeking a senior facilities leader to shape the workplace experience for thousands across Australia and New Zealand. This role goes beyond traditional facilities management, uniting facilities, hospitality, workplace services, events, catering, and sustainability into one integrated service.

Based in Gadigal Country Sydney or Naarm Melbourne, you will influence strategy, deliver large-scale service delivery, manage commercial contracts, and lead diverse teams to create environments where

Qualifications

• Experience leading large multi-site facilities or workplace operations.
• Strong vendor management and outsourced service delivery experience.
• Proven people leadership with both direct and indirect teams.
• Ability to balance facilities, hospitality and customer experience priorities.
• Commercial acumen in contract management and budgeting.

Responsibilities

• Lead workplace operations and facilities services across a large trans-Tasman portfolio.
• Oversee complex outsourced service delivery models with vendors to drive performance.
• Manage workplace services including reception, catering, events, mail and front of house.
• Build trusted relationships with senior stakeholders and influence decisions.
• Drive sustainability, continuous improvement and transformation initiatives.
• Lead internal teams and service partners to foster collaboration and high performance.
• Manage contracts, budgets and supplier relationships to deliver value and mitigate risk.

Job description

IAG is seeking a senior facilities leader to shape the workplace experience for thousands across Australia and New Zealand. This role goes beyond traditional facilities management, uniting facilities, hospitality, workplace services, events, catering, and sustainability into one integrated service.

Based in Gadigal Country Sydney or Naarm Melbourne, you will influence strategy, deliver large-scale service delivery, manage commercial contracts, and lead diverse teams to create environments where