Senior Multi-Site Operations Manager

RGIT Australia; Sydney; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Vehicle benefits

Job summary

El Jannah is seeking a senior Corporate Business Manager to lead a portfolio of corporate restaurants across Australia. This field-based role requires coaching Restaurant Managers, driving profitability, and ensuring a guest-first culture.

You will oversee recruitment, openings, and handovers while partnering with Regional Managers to deliver consistent performance. Your success comes from developing leaders, managing P&Ls, and maintaining brand standards.

Qualifications

• 5+ years in a progressive leadership role within QSR, hospitality, or retail.
• Proven experience reviewing and acting on P&L data to drive restaurant or retail performance.
• Experience leading or supporting multi-site teams and new store openings.
• Franchising or corporate restaurant network experience strongly preferred.

Responsibilities

• Coaching and developing Restaurant Managers to build capability and commercial acumen.
• Monitoring and analysing restaurant P&L data weekly and monthly to identify opportunities and profitability.
• Supporting Restaurant Managers to control labour costs, improve COGS, and meet targets.
• Conducting regular restaurant visits, audits, and creating actionable improvement plans.
• Ensuring brand standards, food safety, WHS, and operational compliance across sites.
• Driving a guest-first culture across your portfolio and embedding the EJ Way.
• Leading new restaurant openings including recruitment, onboarding, training, and handover.
• Identifying future leaders and connecting them to development programs.
• Collaborating with L&D, HR, Marketing, and Procurement for seamless support across restaurants.

Skills

Leadership

P&L management

Multi-site oversight

People development

Strategic coaching

Education

Bachelor of Business or Diploma

Certificate IV in Training and Assessment

Job description

El Jannah is seeking a senior Corporate Business Manager to lead a portfolio of corporate restaurants across Australia. This field-based role requires coaching Restaurant Managers, driving profitability, and ensuring a guest-first culture.

You will oversee recruitment, openings, and handovers while partnering with Regional Managers to deliver consistent performance. Your success comes from developing leaders, managing P&Ls, and maintaining brand standards.