Corporate Business Manager

El Jannah; Sydney; On-site; AUD 130,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Vehicle benefits

Job summary

El Jannah, a growing NSW-based QSR network, seeks a senior Corporate Business Manager to lead a portfolio of corporate restaurants. You will partner with the Regional Manager to drive profitability, coach Restaurant Managers, and oversee openings from recruitment to handover.

You’ll analyse P&L data, enhance operational KPIs, manage labour costs and COGS, and ensure brand standards and guest experience across sites. A hands-on leader who thrives in fast-paced restaurants will excel.

Qualifications

• 5+ years in progressive leadership role within QSR, hospitality, or retail.
• Experience reviewing P&L data to drive performance.
• Experience leading multi-site teams and new store openings.
• Franchising or corporate restaurant network experience strongly preferred.
• Natural coach who develops people with clarity and consistency.
• Strong understanding of operational KPIs including labour, COGS, compliance, and guest experience.
• Excellent communicator who builds trusted relationships across levels.
• Commercially minded, outcome-focused, and capable of accountability.
• Energetic about being in restaurants, not behind a desk.
• Valid driver's licence and willingness to travel regularly.
• Bachelor of Business or Diploma preferred, though not essential depending on experience.
• Certificate IV in Training and Assessment desirable but not essential.

Responsibilities

• Coaching and developing Restaurant Managers to build capability, confidence, and commercial acumen
• Monitoring and analysing restaurant P&Ls on a weekly and monthly basis to identify opportunities and drive profitability
• Supporting Restaurant Managers to control labour costs, improve COGS, and meet performance targets
• Conducting regular restaurant visits, audits, and creating actionable improvement plans
• Ensuring brand standards, food safety, WHS, and operational compliance across all sites
• Driving a guest-first culture across your portfolio, embedding the EJ Way in everything your teams do
• Leading new restaurant opening coordination including recruitment, onboarding, training, and handover
• Identifying future leaders across the network and connecting them to El Jannah's career development programs
• Collaborating with L&D, HR, Marketing, and Procurement to deliver seamless support across your restaurants
• Contributing to reporting and analysis that informs operational decisions across the broader Operations team

Skills

Leadership

P&L analysis

Multi-site leadership

Franchise experience

Coaching & development

KPIs management

Communication

Commercial acumen

Willing to travel

Education

Bachelor of Business or Diploma

Certificate IV in Training & Assessment desirable

Job description

About El Jannah

Since 1998, El Jannah has been serving up legendary charcoal chicken with heart. More than two decades on, our bold flavours, generous portions and energetic restaurants continue to create memorable experiences that guests love across Australia. Our network is growing fast and our people are the heart of everything we do. Our Corporate Business Managers are the operational backbone of our corporate restaurant portfolio, partnering closely with Restaurant Managers to drive performance, grow profitability, and make sure the El Jannah experience is delivered consistently every single day.

About the Role

This is a senior, field-based leadership role for someone who knows how to get the best out of restaurant teams, reads a P&L like a second language, and takes genuine pride in building people up. As a Corporate Business Manager, you'll oversee a portfolio of corporate El Jannah restaurants, working closely with the Regional Manager to drive operational efficiency, financial performance, and a guest-first culture across every site. You'll coach and develop Restaurant Managers, lead new restaurant openings from recruitment through to handover, and be the person your teams look to when they need direction, support, and accountability. If you love being in restaurants, developing leaders, and seeing the results of your work reflected in the numbers, this is the role for you.

What You'll Be Doing

• Coaching and developing Restaurant Managers to build their capability, confidence, and commercial acumen
• Monitoring and analysing restaurant P&Ls on a weekly and monthly basis to identify opportunities and drive profitability
• Supporting Restaurant Managers to control labour costs, improve COGS, and meet performance targets
• Conducting regular restaurant visits, audits, and creating actionable improvement plans
• Ensuring brand standards, food safety, WHS, and operational compliance are met consistently across all sites
• Driving a guest-first culture across your portfolio, embedding the EJ Way in everything your teams do
• Leading new restaurant opening coordination including recruitment, onboarding, training, and handover
• Identifying future leaders across the network and connecting them to El Jannah's career development programs
• Collaborating with L&D, HR, Marketing, and Procurement to deliver seamless support across your restaurants
• Contributing to reporting and analysis that informs operational decisions across the broader Operations team

What We’re Looking For

• 5+ years in a progressive leadership role within QSR, hospitality, or retail
• Proven experience reviewing and acting on P&L data to drive restaurant or retail performance
• Experience leading or supporting multi-site teams and new store openings
• Previous franchising or corporate restaurant network experience strongly preferred
• A natural coach who develops people with clarity, consistency, and genuine investment in their growth
• Strong understanding of operational KPIs including labour, COGS, compliance, and guest experience
• Excellent communicator who builds trusted relationships across all levels of the business
• Commercially minded, outcome-focused, and comfortable holding teams accountable
• Someone who gets energy from being in restaurants, not behind a desk
• Valid driver's licence and willingness to travel regularly
• Bachelor of Business or Diploma preferred, though not essential depending on experience
• Certificate IV in Training and Assessment desirable but not essential

Why Join El Jannah

Lead where it matters. Your restaurants will perform better, your managers will grow faster, and your teams will deliver a better guest experience because of the work you do. This role has direct, visible impact every time you walk through the door of one of your sites.

A growing brand with real momentum. We're opening new corporate restaurants across Australia. That means new teams to build, new leaders to develop, and new sites to launch. The opportunity here grows as the brand grows.

People who actually support the field. You'll have the backing of an experienced Regional Manager and access to L&D, HR, Marketing, and Procurement teams who are genuinely collaborative. At El Jannah, support functions show up.

A brand worth being proud of. El Jannah has a fiercely loyal guest base and a culture your colleagues will genuinely enjoy being part of. When guests return week after week, that means something.

Competitive pay. Salary commensurate with experience, plus vehicle benefits for a field-based role.

El Jannah is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all team members.