Senior MSP Service Desk & Onsite Engineer

Visits; Melbourne, Sydney; Híbrido; AUD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onsite at client sites with some work‑

Above average remuneration

Professional development plan

Novated leasing, IT equipment & home N

Descripción de la vacante

VISITS is a national MSP-based IT service provider looking for a capable Service Desk professional. You will support a wide range of clients via chat, phone, email, and portal, handling Windows 11 endpoints, Intune, M365 apps, EntraID and security tools.

The role mixes remote and onsite client visits and involves contributing to broader service delivery, changes and projects. We value certifications and ongoing development; MD-102 is expected to be achieved within four months with company

Formación

• Applicants should hold relevant Microsoft Certifications or be actively working towards them.
• MD-102 certification is anticipated within the first four months of employment and support is provided.

Responsabilidades

• Provide technical support via chat, phone, email and our portal.
• Support Windows endpoints, Microsoft 365, identity management and security tools.
• Deliver hybrid support with remote and onsite client visits.
• Participate in broader service delivery including changes and projects.

Conocimientos

Windows 11

Intune management

M365 applications

EntraID

MFA

Cybersecurity tools

Teams Phone

AI tools

HaloPSA

NinjaRMM

Rewst

ITGlue

Herramientas

HaloPSA

NinjaRMM

Rewst

ITGlue

Descripción del empleo

VISITS is a national MSP-based IT service provider looking for a capable Service Desk professional. You will support a wide range of clients via chat, phone, email, and portal, handling Windows 11 endpoints, Intune, M365 apps, EntraID and security tools.

The role mixes remote and onsite client visits and involves contributing to broader service delivery, changes and projects. We value certifications and ongoing development; MD-102 is expected to be achieved within four months with company