Senior Member Experience & Growth Leader
Surgeons
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
RACS in Melbourne and across major Australian cities seeks a senior executive to own the end-to-end member journey and deliver a best-in-class member experience. You will design and implement a new Member Experience and Growth operating model with governance, standards, and capabilities.
You will lead stakeholder engagement, monetization and retention strategies, while leveraging Microsoft Dynamics CRM to personalize communications and drive measurable improvements.
Job description
RACS in Melbourne and across major Australian cities seeks a senior executive to own the end-to-end member journey and deliver a best-in-class member experience. You will design and implement a new Member Experience and Growth operating model with governance, standards, and capabilities.
You will lead stakeholder engagement, monetization and retention strategies, while leveraging Microsoft Dynamics CRM to personalize communications and drive measurable improvements.
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