Senior Medical Receptionist

Myhealth Medical Centres; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Discounted Private Health Insurance

Fitness Passport & partner discounts

Ongoing training & development

Novated leasing options

Relocation assistance

Job summary

Myhealth Rhodes is seeking a warm, professional Senior Medical Receptionist (2IC) to join a busy general practice on a full-time basis, Monday to Friday. You will work closely with the Practice Manager, support front-of-house operations and be a key point of contact for patients, doctors and staff.

You will manage day-to-day diary scheduling, oversee appointments and waitlists, and assist with patient and doctor queries.

Qualifications

• 1-2 years of reception experience in general practice/healthcare settings.
• Best Practice experience preferred.
• Exceptional verbal and written communication skills.
• Proficiency in Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings preferred.

Responsibilities

• Assisting with day-to-day reception duties.
• Overseeing and maintaining diary scheduling with the Clinical Team.
• Overseeing appointments and bookings; managing waitlists and rescheduling.
• Handling patient and doctor queries and directing workflow.

Skills

Reception experience

Verbal and written communication

Multitasking

Positive attitude

Tools

Best Practice

Job description

About Myhealth

At MyHealth, we offer the best of both worlds: the strength and resources of a large organisation, paired with the warmth and community spirit of a locally owned practice. With over 100 practices across Queensland, New South Wales, and Victoria, we have built an expansive, well-connected network of healthcare professionals — one that delivers the advantages of a large group without losing the close-knit culture that defines us.

About the role

We're on the lookout for a warm, professional and organised Senior Medical Receptionist (2IC) to join our Myhealth general practice in Rhodes on a full-time basis across Monday to Friday. Working closely with the Practice Manager, you'll play an important role in the day-to-day running of the practice, helping keep the reception team and front-of-house operations running smoothly. You'll be a key point of contact for our patients, doctors and reception team, while also stepping up to support the Practice Manager when needed.

Day in the Life:

• Assisting Practice Manager (or lead doctors) with operational excellence
• Day-to-day reception duties
• Overseeing and maintaining diary scheduling in collaboration with the Clinical Team (including waitlist management, booking in new clients and rescheduling appointments)
• Overseeing appointments and bookings
• Managing waitlist management, booking in new patients and rescheduling appointment
• Assisting with patient and doctor queries
• Utilising appropriate item numbers for appointments

What we're looking for:

• Minimum of 1-2 years of reception experience in general practice/healthcare settings.
• Best Practice experience preferred
• Exceptional verbal and written communication skills
• Proficiency in Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings preferred
• Strong multitasking abilities and effective prioritisation of workflow
• A positive, can-do attitude and a drive to make a meaningful impact on our patients and practice

What you'll get from us:

• Discounted Private Health Insurance
• Fitness Passport and exclusive discounts with our Corporate Partners
• Ongoing training and development
• Access to Novated Leasing options
• A supportive and collaborative team environment
• Relocation assistance through Myhealth on the Move (available to current employees)

Curious to learn more about Myhealth? Check out our website: www.myhealth.net.au/about-us

Work, Joy Balance

We're a values led organisation and believe that growth happens when we challenge ourselves to continuously improve and reach our goals. We value teamwork and respect and embrace all levels of experience. All this brings about joy and fulfilment in what we do. At Myhealth we believe in doing work that brings you joy and satisfaction while ensuring a balance.

EEO Statement

At Myhealth, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a work community that reflects the wider community that we serve. We welcome applications from Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

Please note that at this time, we are unable to consider candidates who require visa sponsorship for employment.

Additional information

• Full-time Permanent role | Monday to Friday hours | Rhodes Location
• Support the Practice Manager and help lead the day-to-day reception operations
• Access to Fitness Passport, novated leasing, private health discounts & more!