Senior Manager, Workplace Operations

Stryker Australia Pty Ltd; Sydney; Hybrid; AUD 180,000 - 280,000; Full time

Job summary

Stryker Australia Pty Ltd is seeking an experienced Senior Manager, Workplace Operations to lead the regional workplace portfolio across Australia and New Zealand. The role combines facilities management, vendor governance and strategic planning with a focus on employee experience and scalable operations.

You will oversee a regional team, partner with leaders to translate business needs into workplace strategy, and manage budgets and service providers to ensure safe, compliant environments.

Qualifications

• 10+ years’ progressive experience in Workplace or Facilities Operations within a complex or regulated environment.
• Experience leading geographically dispersed, cross-functional teams and senior stakeholders.
• Demonstrated commercial acumen, including ownership of budgets and the ability to build business cases and drive change.
• Experience delivering complex workplace or operational initiatives with strong communication, planning and organisational skills.

Responsibilities

• Lead a regional Workplace Operations team covering facilities, infrastructure, maintenance, space utilisation, workplace services and FM project delivery.
• Partner with regional leaders to understand business needs and translate these into effective workplace, space and service strategies.
• Lead and govern third-party service providers across facilities, building services, moves, hospitality, cleaning, security and related services.
• Represent the business on regional RE&F projects including renovations, expansions and consolidations, including move planning and occupancy tracking.
• Own regional operating and capital budgets, including forecasting, variance reporting and quarterly reviews.
• Ensure safe, compliant and sustainable workplace operations in line with company standards, RE&F strategy and local regulations.
• Identify and deliver opportunities to improve space utilisation, service delivery, employee experience and cost efficiency.
• Collaborate closely with HR, IT, Security, Finance, Legal, EHS and global RE&F partners to deliver integrated solutions.

Skills

Leadership

Budget management

Facilities operations

Vendor governance

Stakeholder management

Workplace strategy

Education

Bachelor’s degree in Facilities Management, Engineering or Real Estate

Job description

Work Flexibility: HybridAt Stryker, we’re driven to make healthcare better. Our workplaces play a critical role in enabling our people to do their best work—and we’re now looking for an experienced Senior Manager, Workplace Operations to lead and evolve our workplace portfolio across Australia and New Zealand.

The role

Reporting to the Director, Workplace Operations (APAC), you will lead the day-to-day management of Stryker’s workplaces across the region. You’ll be the key point of contact for regional leaders, ensuring our facilities are safe, compliant, fit-for-purpose and aligned to business growth.This is a senior, hands-on leadership role combining facilities management, stakeholder partnership, vendor governance, and strategic planning, with a clear focus on employee experience, operational excellence and scalability.

What you’ll do

• Lead, coach and develop a regional Workplace Operations team covering facilities, infrastructure, maintenance, space utilisation, workplace services and FM project delivery
• Partner with regional leaders to understand business needs and translate these into effective workplace, space and service strategies
• Lead and govern third-party service providers across facilities, building services, moves, hospitality, cleaning, security and related services
• Represent the business on regional RE&F projects including renovations, expansions and consolidations, including move planning and occupancy tracking
• Own regional operating and capital budgets, including forecasting, variance reporting and quarterly reviews
• Ensure safe, compliant and sustainable workplace operations in line with company standards, RE&F strategy and local regulations
• Identify and deliver opportunities to improve space utilisation, service delivery, employee experience and cost efficiency
• Collaborate closely with HR, IT, Security, Finance, Legal, EHS and global RE&F partners to deliver integrated solutions

What you’ll bring

Required

• 10+ years’ progressive experience in Workplace or Facilities Operations within a complex or regulated environment, with accountability for service delivery, vendors and budgets
• Experience leading geographically dispersed, cross-functional teams and operating effectively with senior stakeholders
• Demonstrated commercial acumen, including ownership of budgets and the ability to build business cases and drive change
• Experience delivering complex workplace or operational initiatives with strong communication, planning and organisational skills

Preferred

• Bachelor’s degree in Facilities Management, Engineering, Real Estate or a related discipline (or equivalent experience)
• Professional certifications such as IFMA, CoreNet, BOMA or LEED

Travel Percentage: 30%