Senior Manager Sanctions Operations

Bendigo And Adelaide Bank; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible work options

Health & wellbeing benefits

Learning and development

Job summary

Bendigo And Adelaide Bank in Melbourne is seeking a Senior Manager, Sanctions Operations to lead customer and payment screening, investigations and risk management across the sanctions program.

You will be a key member of the AML/CTF & Sanctions Operations leadership team, driving regulatory compliance, operational excellence and continuous improvement to protect the bank from sanctions risk.

This permanent full-time role offers hybrid options and a range of benefits.

Qualifications

• Extensive experience in sanctions screening and financial crime operations.
• Experience managing operational teams.
• Strong knowledge of sanctions regulations and risk management.
• Excellent analytical and investigative skills.
• Proven stakeholder management with senior risk stakeholders.

Responsibilities

• Lead the Sanctions Operations team to review and investigate screening alerts.
• Drive operational excellence across screening and investigations.
• Develop and execute plans to strengthen sanctions screening capabilities.
• Build and lead a high-performing team with accountability.
• Lead sanctions risk management and regulatory compliance.
• Identify emerging sanctions risks and implement controls.
• Lead change initiatives impacting the Sanctions Operations function.

Skills

Sanctions screening

AML operations

Investigations

Stakeholder management

Leadership

Education

Tertiary qualification in a relevant field

ACAMS/AFCS qualification desirable

Job description

We’ve never been ‘just a bank’.

Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

It starts here. With Bendigo Bank… and you.

Come and be part of a landmark transformation of our Financial Crime & Fraud Operations (FC&FO). As we build a best-in-class financial crime first line accountability, this function is responsible for the operational management of BEN’s financial crime controls across AML, sanctions, fraud and scams. It will deliver investigation capability, detection systems, financial crime intelligence, regulatory reporting governance and operational support to identify, prevent and respond to financial crime risks impacting BEN.

About the opportunity

As part of our landmark transformation, we are seeking Senior Manager, Sanctions Operations, reporting to Head of AML/CTF & Sanctions Operations.

You will lead BEN’s Sanctions Operations function, responsible for managing sanctions screening, investigations and risk management activities to protect BEN from regulatory, reputational and financial risks.

As a key member of the AML/CTF & Sanctions Operations leadership team, you will drive operational excellence, regulatory compliance and continuous improvement, ensuring the function delivers strong risk outcomes and meets BEN’s sanctions regulatory obligations.

In particular you will get to

• Lead the Sanctions Operations team to ensure customer and payment screening alerts are reviewed, investigated and escalated in a timely, risk based and consistent manner in accordance with BEN’s AML/CTF Program and sanctions regulatory obligations.
• Drive operational excellence across sanctions screening and investigation processes, ensuring activities are performed efficiently, consistently and in line with BEN’s financial crime frameworks and service expectations.
• Support the delivery of the AML/CTF & Sanctions Operations strategy by developing and executing plans that strengthen BEN’s sanctions screening and investigation capability.
• Build and lead a high performing team, fostering a culture of accountability, operational excellence and continuous improvement.
• Lead the management of sanctions risks through effective screening, investigation and decision making, ensuring compliance with applicable sanctions obligations and regulatory expectations.
• Identify emerging sanctions risks, trends and themes and support the implementation of effective controls and mitigation strategies across the Sanctions Operations function.
• Lead and support change initiatives impacting the Sanctions Operation function, ensuring successful implementation and adoption across the team.

This is a permanent full-time position ideally located in Melbourne, Bendigo or Adelaide but for an outstanding candidate other locations may be considered.

What you’ll bring to the role:

• Significant experience in sanctions screening, AML operations or financial crime operations within financial services.
• Demonstrated experience managing operational teams responsible for sanctions screening and investigations.
• Strong knowledge of sanctions regulations, screening processes and sanctions risk management with an understanding of customer and payment screening systems and sanction typologies
• Excellent analytical and investigation skills with the ability to assess complex financial crime activity
• Strong stakeholder management and influencing capability across senior business and risk stakeholders.
• Tertiary qualification in a relevant field with Financial Crime Industry qualification such as ACAMS, AFCS highly desirable.

So, why work for us?

Want big impact that matters?

Here, you’ll know your work directly benefits the customers and communities we all serve.

You’ll also get access to a great range of benefits, including:

• Flexibility means different things for different people. Whether it’s hybrid work, flexible hours, a compressed work week, job-sharing or something different, our flexible work options are designed to put people first
• Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members
• Opportunities to take your learning to the next level through our corporate university ‘BEN U’ or at an external provider of your choice

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

Applications close Sunday 22 November 2026