Senior Manager, Pace Change and Communications Team

Commonwealth Bank; City of Melbourne; Hybrid; AUD 180,000 - 230,000; Full time

Job summary

Commonwealth Bank is seeking a Senior Manager, Change and Communications to lead transformative change across the organisation. You will drive change management strategies, inform senior leadership, and shape communications for large-scale initiatives.

This role sits in the Pace Central Change and Communications Team, with a focus on collaboration, innovation and continuous improvement. You will partner with executives to map impacts, develop plans, and mentor a high‑performing team while

Qualifications

• Experience in change management principles, methodologies, and tools.
• Strong communication, interpersonal, and leadership skills.
• Proven ability to influence and build relationships with senior leaders and stakeholders.

Responsibilities

• Lead and manage the development and execution of change management strategies and plans to support transformative change initiatives.
• Collaborate with senior leadership and key stakeholders to identify and address change impacts and ensure alignment with organisational goals.
• Develop and implement comprehensive communication plans to effectively engage and inform all levels of the organisation.
• Provide expert guidance and support to project teams on change management best practices and methodologies.
• Monitor and evaluate the effectiveness of change initiatives, making adjustments as necessary to achieve desired outcomes.
• Foster a culture of continuous improvement and innovation within the Pace Central Change and Communications Team. Mentor and develop team members, promoting a collaborative and high-performance work environment

Skills

Change management

Stakeholder management

Communications strategy

Leadership

Project management

Content development

Data-driven decision making

Job description

• You are a Senior Manager, Change and Communications
• We are building tomorrow’s bank today
• Together we’ll build tomorrow's bank, using world-leading engineering, technology & innovation

• You are a Senior Manager, Change and Communications
• We are building tomorrow’s bank today
• Together we’ll build tomorrow's bank, using world-leading engineering, technology & innovation

Do Work that Matters

The size and nature of our systems and the pace at which our customers’ expectations are changing means we’re always seeking out the latest technology, experimenting and pushing the boundaries. Our work is key to future proofing one of Australia’s largest companies.

What You’ll Be Doing

You’ll be joining our Pace Central Change and Communications Team playing a crucial role in driving transformative change across the organisation.

• Lead and manage the development and execution of change management strategies and plans to support transformative change initiatives.
• Collaborate with senior leadership and key stakeholders to identify and address change impacts and ensure alignment with organisational goals.
• Develop and implement comprehensive communication plans to effectively engage and inform all levels of the organisation.
• Provide expert guidance and support to project teams on change management best practices and methodologies.
• Monitor and evaluate the effectiveness of change initiatives, making adjustments as necessary to achieve desired outcomes.
• Foster a culture of continuous improvement and innovation within the Pace Central Change and Communications Team. Mentor and develop team members, promoting a collaborative and high-performance work environment

We’re interested in hearing from people who:

• Show an experience in change management, communications content development and project management with a focus on delivering transformative change.
• Strong understanding of change management principles, methodologies, and tools.
• Exceptional communication, interpersonal, and leadership skills.
• Proven ability to influence and build relationships with senior leaders and key stakeholders. Experience in developing and implementing communication strategies for large-scale change initiatives.
• Strong analytical and problem-solving skills, with the ability to think strategically and execute tactically.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively

Working with us:

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across all of Australia, you’ll be empowered to do your best work and be given the choice on when and where that work happens. We really love working here, and we think you will too.

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Advertising End Date: 18/10/2026