Senior Manager, Mental Health and CMCOP Program Services

Magistrates Court; Melbourne; On-site; AUD 150,000 - 190,000; Full time

Job summary

Magistrates' Court of Victoria seeks a senior leader to head specialist mental health services within the Court Mandated Counselling Order Program (CMCOP). You will operate at the nexus of mental health and justice, guiding governance and clinical excellence across services delivered in Victorian courts.

Reporting to the General Manager, Program Services and Practice, you will partner with Magistrates, court staff and providers to ensure services are safe, evidence-informed and deliver

Qualifications

• Extensive experience in clinical practice leadership and governance in mental health or related sectors.
• Knowledge of evidence-informed practice models for working with complex mental health and disability needs.
• Strong communication and interpersonal skills with stakeholders.

Responsibilities

• Providing expert clinical leadership and governance across specialised mental health services.
• Leading contract management, performance monitoring and continuous improvement of CM COP and related programs.
• Driving service quality through program development, risk management and stakeholder engagement.
• Delivering secondary consultations and coordinating high-risk panel processes.
• Building workforce capability through training and advice on mental health presentations and referral pathways.
• Providing strategic advice to support service innovation and system-wide outcomes.

Job description

Contract: Fixed term until September 2027.

Key Responsibilities (Brief)

• Make a meaningful impact improving outcomes for court users.
• Lead practice excellence through innovative service models, clinical frameworks and capability development.
• Drive system-wide outcomes by leading partnerships and overseeing specialist therapeutic court services.

About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'. Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly. The Magistrates' Court of Victoria (MCV) has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The MCV determines in excess of 200,000 cases per annum at 51 venues, dealing with over 90 percent of all adult cases that come before Victorian courts each year. MCV aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.

About the Role

Lead specialist mental health services that make a real difference in Victoria's justice system. Join the Magistrates' Court of Victoria and provide strategic, clinical and contractual leadership for specialist mental health services and the Court Mandated Counselling Order Program (CMCOP). Working at the intersection of mental health and justice, you'll help shape services that support court users experiencing mental ill-health, cognitive impairment and other complex needs. Reporting to the General Manager, Program Services and Practice, you will lead the governance, quality and performance of specialist mental health programs delivered across the Court. You'll work closely with Magistrates, court staff, service providers and government stakeholders to ensure services are safe, evidence-informed and achieve meaningful outcomes.

Key Responsibilities

• Providing expert clinical leadership and governance across specialised mental health services.
• Leading contract management, performance monitoring and continuous improvement of CMCOP and related programs.
• Driving service quality through program development, risk management and stakeholder engagement.
• Delivering secondary consultations and coordinating high-risk panel processes.
• Building workforce capability through training and advice on mental health presentations and referral pathways.
• Providing strategic advice to support service innovation and system-wide outcomes.

About You

• Extensive experience in clinical practice leadership and governance within the mental health, family violence, AOD or disability service sectors.
• Sound knowledge of evidence informed practice models and frameworks for working with clients with complex mental health and/or disability support needs, including trauma informed, client and family centred practices.
• Highly developed communication and interpersonal skills, including the ability to effectively engage, present information and build productive relationships with Magistrates and other internal and external stakeholders.

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce. We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply. We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement. As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.