Senior Manager, Marketing Ops & Capacity

Qantas Airways

Sydney

Hybrid

AUD 180,000 - 280,000

Full time

5 days ago

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Job summary

Qantas Airways seeks a Senior Manager, Operations Capability & Capacity to lead the end-to-end operational engine for Qantas Loyalty marketing. Based at Mascot Head Office, you will own platform architecture and drive strategic transformation across Marketing Planning & Partnerships, Campaign Management, Media, Analytics, Creative and Production.

You will architect the CoE operating model, oversee capacity management, trafficking and process re-engineering to maximise campaign velocity and

Qualifications

10–15+ years in large, data-led organisations with senior marketing operations leadership.
Tertiary qualification in Business, Marketing, Information Systems, or related field.
Ability to lead teams under high-volume pressure during peak campaigns.
Experience managing complex workflows and cross-functional trafficking.
Strong understanding of Media, Analytics and Creative operations and briefing.

Responsibilities

Own end-to-end operational engine, platform architecture and strategic transformation of marketing.
Architect and manage the CoE operating model for Operations at Qantas Loyalty.
Lead capacity management, traffic control and process re-engineering to maximise velocity.
Drive large-scale transformation to future-proof capabilities and protect revenue streams.