Senior Manager, Enterprise Planning Services

Scmdojo; Sydney; Hybrid; AUD 150,000 - 210,000; Full time

Job summary

Anaplan is seeking a tenacious Senior Manager, Professional Services based in Sydney, Australia. You will lead and scale a diverse team of Anaplan Solution Architects across ANZ, guiding complex deployments and ensuring customer success in a fast-growing SaaS environment.

You will coach and develop the team, drive delivery using The Anaplan Way, and collaborate with customers, partners, and sales to identify expansion opportunities while maintaining strong governance and SLA adherence.

Qualifications

• Over a decade of experience in software projects and team leadership, preferably with cloud applications.
• Customer-service oriented background with experience in Enterprise Performance Management or related fields.
• Experience managing teams in onsite/offshore multi-vendor environments.
• Experience with Agile methodologies and driving continuous improvement.

Responsibilities

• Coaching, developing, enabling, and hiring of the Professional Services team in a sustainable way.
• Drive successful delivery of Anaplan Solutions on time and budget using The Anaplan Way.
• Manage relationships, drive business development and capacity forecasting with customers, Sales, and Partners.
• Understand business processes across Finance, Supply Chain and Workforce Planning.
• Track metrics like bookings, utilization, gross margin, capacity, revenue mix, and project health.

Skills

Leadership

Commercial Acumen

Persuasiveness

Resilience

Calmness

Methodical

Innovative

Intelligent

Articulate

Active Listener

Critical Thinker

Job description

Anaplan is seeking a tenacious Senior Manager, Professional Services based in Sydney, Australia. You will lead and scale a diverse team of Anaplan Solution Architects across ANZ, guiding complex deployments and ensuring customer success in a fast-growing SaaS environment.

You will coach and develop the team, drive delivery using The Anaplan Way, and collaborate with customers, partners, and sales to identify expansion opportunities while maintaining strong governance and SLA adherence.