Senior Manager Employee Communications

nbn® Australia; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible working arrangements

Career development opportunities

Diversity and inclusion initiatives

Job summary

A telecommunications company seeks a Senior Manager Employee Communications to guide strategic communication for senior leaders. The role includes developing communication plans and utilizing AI tools to enhance engagement. Ideal candidates will have expertise in internal communications and a proven track record with senior leadership. This position is located in Melbourne, Victoria, and offers a permanent opportunity.

Qualifications

• Deep expertise in internal/employee communications.
• Proven track record of advising senior leaders.
• Ability to navigate complex stakeholder environments.

Responsibilities

• Provide strategic communication guidance to senior leaders.
• Lead development of communication plans for business priorities.
• Champion responsible use of AI tools to enhance communication.

Skills

Strategic communication

Content creation

Stakeholder engagement

Education

Relevant tertiary qualification

Tools

AI-enabled tools

Job description

Join to apply for the Senior Manager Employee Communications role at nbn Australia

Join to apply for the Senior Manager Employee Communications role at nbn Australia

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

We have an exciting opportunity at nbn for a Senior Manager Employee Communications. This role will report to the General Manager, Employee Communications.

A bit about your role

As the Senior Manager Employee Communications, you will provide strategic communication guidance to senior leaders across the business, including members of the Executive Committee. Your work will be instrumental in helping employees understand and connect with nbn’s purpose, strategy and culture, particularly as we deliver on our 2030 strategy.

You will lead the development and execution of integrated communication plans that support critical initiatives and business priorities. This includes partnering across the organisation to ensure messaging is clear, aligned, and engaging. You will also play a key role in communication governance, ensuring accuracy, consistency and compliance in all internal communications.

A key focus of the role is championing the responsible use of AI tools to enhance communication effectiveness. You will guide the creation of high-quality content, coordinate approvals, and continuously evaluate impact to drive improvement. Your ability to influence outcomes and build trusted relationships will be central to your success.

A bit about you

You are a strategic communicator with deep expertise in internal/employee communications and a proven track record of advising senior leaders, including C-suite executives. You bring a thoughtful, business-minded approach to communication planning and are confident navigating complex stakeholder environments.

You are skilled in developing clear, engaging content and have a solid understanding of communication governance and risk. You are comfortable using AI-enabled tools to support content creation and delivery, and you value innovation when it enhances clarity and connection.

Your ability to translate business priorities into meaningful employee communications is matched by your commitment to continuous improvement. You are collaborative, pragmatic and purpose-driven, with a deep understanding of how communication can shape culture and drive engagement.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [e-mail] or calling our Recruitment Accessibility Enquiry Line at [phone]. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity and applications will close at midnight on Sunday, 17th August 2025.

To be eligible for this role, you must have full working rights in Australia.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources, Public Relations, and Writing/Editing

• Industries

  Telecommunications

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