Senior Manager Business Lending

Westpac Group; Canberra; Remote; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Fully remote work structure

Flexible scheduling framework

Structured training and onboarding

Access to travel benefits

Job summary

Westpac Group is seeking a Remote Travel Administrative Coordinator to support the travel team’s daily operations. You will manage client communications, booking records, and schedules in a fully remote role with structured onboarding.

The ideal candidate is highly organized, professional, and comfortable working independently. No prior travel industry experience is required, and comprehensive training will be provided.

Qualifications

• Strong organizational and communication abilities.
• Experience in administrative support or coordination.
• Comfortable working independently in a fully remote environment.
• Detail-oriented, dependable, and tech‑savvy.

Responsibilities

• Manage client communications, travel documentation, and booking records.
• Coordinate schedules, appointments and follow-ups for travel arrangements.
• Support administrative workflows and ensure deadlines and details are met.
• Maintain accurate client records and track important booking information.
• Provide professional, responsive support to clients and team members.
• Assist with process improvements and updates to internal travel systems.

Skills

Organizational skills

Communication skills

Administrative support

Independent work

Detail-oriented

Tech-savvy

Tools

Booking platforms

CRM tools

Digital tools

Job description

Remote Travel Administrative Coordinator

We are hiring a Remote Travel Administrative Coordinator to support our travel team's daily operations, managing client communications, coordinating booking workflows, and ensuring all details are handled accurately and on time.

This is a fully remote position ideal for someone who is highly organized, professional, and comfortable managing multiple tasks independently. Full training and structured onboarding are provided from day one. No prior travel industry experience required.

What You’ll Do

• Manage client communications, travel documentation, and booking records
• Coordinate schedules, appointments, and follow-ups related to travel arrangements
• Support administrative workflows and ensure all deadlines and details are met
• Maintain accurate client records and track important booking information
• Provide professional, responsive support to clients and team members throughout the travel process
• Assist with process improvements and updates to internal travel systems

What We’re Looking For

• Strong organizational and communication skills, written and verbal
• Experience in administrative support, customer service, or coordination preferred, not required
• Comfortable working independently in a fully remote environment
• Detail-oriented, dependable, and tech‑comfortable
• Able to learn and navigate digital tools, booking platforms, and internal workflows
• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Why This Role Stands Out

• 100% remote flexibility
• Structured onboarding and ongoing training
• Clear processes and tools for success
• Opportunities for long-term growth within a supportive team

Technical Requirements

• Laptop or desktop computer.
• Reliable broadband internet connection.
• Smartphone for communication and updates.

What We Offer

• Fully remote work structure
• Flexible scheduling framework
• Structured training and ongoing support
• Collaborative team environment
• Access to industry-related travel benefits