Senior Manager Business Analysis & Testing

Transport for NSW; Sydney; Hybrid; AUD 180,000 - 260,000; Full time

Job summary

Transport for NSW, Sydney Metro division, seeks a Senior Manager of Business Analysis & Testing for a up-to 11-month temporary role in Sydney, NSW. Lead a multidisciplinary IT team to drive business analysis, testing and quality assurance across a complex portfolio of technology services.

You will foster a people-first environment, surface workload pressures, and ensure timely, transparent reporting on progress and risks while aligning work to business priorities.

Qualifications

• Strong leadership experience in IT business analysis and testing.
• Experience leading multidisciplinary teams across BA, testing and QA.
• Ability to translate complex business needs into measurable improvements.

Responsibilities

• Lead business analysis activities translating complex needs into clear requirements and solutions.
• Oversee requirements workshops, process reviews, and business case development.
• Allocate analysts across product teams and delivery priorities.
• Oversee testing and quality activities with internal teams and partners.
• Advance frameworks and ways of working for BA, testing and delivery.
• Collaborate with IT leaders and vendors to align work with business priorities.

Skills

Leadership

Communication

IT business analysis

Job description

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Senior Manager Business Analysis & Testing (Up to 11 Months Temporary Opportunity)

Organisation/Entity: Sydney Metro

Job category: Research and Analysis

Job location: Sydney, NSW, AU, 2000

Job reference number: 112137

Employment type: Fixed Term Full-Time

Salary range: An attractive remuneration package

You want to play a part in making NSW a better place to work, live and travel.

Work in an organisation where your leadership can strengthen how technology solutions are designed, tested and delivered to support better business and customer outcomes.

In this role, you'll:

Join Sydney Metro’s Information Technology function and lead a multidisciplinary team responsible for business analysis, testing and quality assurance across a complex portfolio of technology services and initiatives.

Provide strong, people-focused leadership, bringing people together and creating an environment where people feel supported and heard, and actively draw out workload pressures, blockers and pain points so they can be resolved early and effectively.

Lead business analysis activities that translate complex business needs into clear requirements, informed solutions and measurable improvements. You’ll oversee requirements workshops, business process reviews, current and future-state analysis business case development and the prioritisation and allocation of business analysts across product teams and delivery priorities.

Provide oversight and assurance of testing and quality activities undertaken by internal teams, delivery partners and third-party providers, ensuring agreed standards and requirements are met and opportunities for improvement are identified.

Develop and continuously improve contemporary frameworks, methodologies and ways of working across business analysis, business process management, testing, quality assurance and solution delivery. You’ll also build a strong community of practice that promotes consistent standards and greater alignment across the organisation.

Partner with IT leaders, product teams and delivery partners to keep work aligned to business priorities, resolve emerging issues and provide clear, timely updates on progress and risks. You’ll translate complex technical information for different audiences and provide leaders and stakeholders with a transparent view of how work is tracking.

Fixed Term full-time role to 30/09/2027 | Home office 680 George St, Sydney | Hybrid working arrangements available.

• You combine strong leadership and communication skills with relevant professional experience in IT business analysis and management. You’re comfortable operating in a complex, changing environment and can balance strategic oversight with the practical needs of your team and stakeholders.
• You are well versed in explaining complex information clearly, providing visibility on progress and risks, and building strong relationships across senior leaders, delivery partners and vendors.
• You bring solid business analysis, testing and quality assurance experience, including improving processes, frameworks and ways of working to support effective delivery.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers .

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Job Segment: QA Tester, Quality Assurance, QA, Business Analyst, Temporary, Quality, Technology, Contract

Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.