Senior Manager, Brand and Creative

DoorDash USA; Melbourne; On-site; AUD 180,000 - 260,000; Full time

Job summary

DoorDash ANZ is seeking a Senior Manager, Brand and Creative to lead brand strategy and creative development across Australia and New Zealand. You will move between foundational brand work and sharp, culturally relevant execution to build a challenger brand that resonates with consumers, Dashers and merchants.

In a high-autonomy environment, you will shape brand architecture, messaging frameworks and partnerships, partnering with internal teams and external agencies to deliver bold, on-strategy

Responsibilities

• Build and evolve brand strategy and creative platform across ANZ.
• Lead brand and creative work with internal teams and external agencies to deliver on-strategy, culturally relevant work.
• Own brand architecture, messaging frameworks and audience insights to guide campaigns and partnerships.
• Oversee budget and resources for brand and creative initiatives in ANZ, including partners and production.

Job description

About the Team

DoorDash ANZ is building a best-in-class Brand and Creative function. This team exists to build the vision, story, systems and value of the DoorDash brand across Australia and New Zealand, inspiring creativity and infusing our brand into every touchpoint of the region’s marketing, from always-on campaigns to major sport and entertainment partnerships.

About the Role

Reporting to the ANZ Marketing Director, the ANZ Marketing team is looking for a Senior Manager, Brand and Creative to lead brand strategy and creative development for DoorDash across ANZ. The ideal candidate moves seamlessly between foundational brand strategy and sharp, culturally relevant creative execution. They are as fluent in systems and frameworks as they are in ideas, thrive in a fast-paced, high-autonomy environment, and have a genuine passion for building a challenger brand that competes on experience and cultural relevance rather than budget alone.

This is a highly visible, hands-on leadership role in a market where DoorDash operates with strong creative trust and full autonomy to shape how the brand shows up regionally.

You’re excited about this opportunity because you will…

• Build, own and evolve the vision, story and creative expression of the DoorDash brand across ANZ
• Lead the region’s brand and creative platform that will guide work across all channels
• Partner closely with internal teams and external agencies to develop remarkable, on-strategy work that builds cultural relevance and earns attention against a well-resourced market leader
• Shape creative for DoorDash’s major ANZ sport and entertainment partnerships, ensuring brand and partnership work reinforce each other
• Act as the primary advocate for our three audiences, Consumers, Dashers and Merchants, ensuring brand and creative decisions are grounded in real audience insight
• Own, report on and optimise against ANZ Brand Health goals
• Build brand architecture, narrative and messaging frameworks that can flex across a fast-growing marketing portfolio and product suite
• Lead the Social and Content teams to put DoorDash at the heart of real-time cultural conversation in ANZ
• Own the consumer insights and research roadmap for ANZ, commissioning and interpreting studies that sharpen our understanding of audiences and directly inform brand strategy and creative decisions
• Manage the brand and creative budget across ANZ, including agency retainers, production costs and resourcing, making sharp trade-offs to ensure spend is concentrated behind our highest-impact work

We’re excited about you because you have…

• 12+ years of relevant brand strategy and creative experience, either brand-side or within a creative agency
• The ability to translate complex problems into simple, sharp narratives that travel across an organisation
• A track record of partnering with creative teams to develop genuinely remarkable, effective work
• Proven experience crafting brand positioning, architecture and messaging frameworks
• Comfort operating with a high degree of autonomy and ownership, and confidence to hold a clear point of view under pressure
• A collaborative mindset and the ability to work closely with Marketing, Partnerships and Product teams
• A strong instinct for culture and an eye for creative that cuts through, ideally with direct experience in sport, entertainment or lifestyle brand marketing
• A genuine passion for research and brand health measurement; experience designing qualitative and quantitative studies is a plus

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.