Senior Manager Accommodation/Practical Services

Cancer Council SA; Adelaide; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Salary packaging options

Health and wellbeing program

Hybrid working arrangement

Learning and development opportunities

Job summary

Cancer Council SA is seeking a Senior Manager Accommodation/Practical Services to lead the Accommodation and Practical Services department, overseeing multidisciplinary teams, budgets and strategic direction. You will provide high‑level advice to senior leadership and drive service improvements across multiple sites.

The role requires tertiary health-related qualifications, extensive leadership experience, and the ability to manage complex programs and stakeholder relationships while maintaining

Qualifications

• Tertiary qualification in a health-related discipline, social work or behavioural science or an equivalent combination of qualifications and/or experience.
• Consolidated senior-level experience leading a department comprising multiple multidisciplinary teams.
• Demonstrated experience developing and implementing strategic and operational plans for a department or service, and leading change across multiple teams/sites.
• Sound knowledge of cancer control issues and the psychosocial impact of cancer on individuals, families and communities.
• Ability to provide advice and make recommendations at a senior management level contributing to organisational development.
• Understanding of continuous/quality improvement concepts.
• Strong communication and interpersonal skills to maintain relationships with internal and external stakeholders.
• Experience managing resources including a department budget with ethical and compliant work practices.
• Experience with program management including evaluation and redesign for efficiency and effectiveness.
• Ability to network and engage stakeholders effectively.

Responsibilities

• Set strategic direction and operational management for Accommodation and Practical Services.
• Oversee budget, resources and workforce across the department.
• Provide high-level advisory input to the General Manager and Executive.
• Directly manage Accommodation / Practical Services Lead, Senior Social Worker and Financial Services Program Officer.
• Lead change across multiple teams and sites to improve outcomes and service delivery.
• Ensure activities align with organisational strategy and policy requirements.

Education

Bachelor's/tertiary qualification in health-related discipline or social work or behavioural science

Tools

Microsoft Office

CRM systems

Job description

Senior Manager Accommodation/Practical Services

Cancer Council SA's purpose is to reduce the rate and impact of cancer through best practice prevention, research and support services.

We have a proud history of working across every aspect of every cancer for more than 90 years, and this is your opportunity to become a part of that history and become a member of South Australia's most trusted charity.

Our incredible people and our organisational values of care, integrity and excellence are at the heart of everything we do.

Together, we can all play a part in reducing the rate and impact of cancer.

About the Team

Accommodation Services is the flagship service of Cancer Council SA providing supportive services for people with cancer. This includes accommodation for rural and regional people whilst undergoing treatment, practical and psychosocial support and transport to some cancer treatment services.

The Senior Manager Accommodation / Practical Services is the head of the Accommodation and Practical Services department. The department includes Accommodation Services, Social Workers, Financial Services, volunteers and contracted service providers.

About the Role

The role is accountable for the strategic direction, operational management, financial management and workforce of the department, ensuring work is aligned with organisational strategic directions and best practice.

The Senior Manager plays a leading role in providing high-level advice, expertise and knowledge relevant to Cancer Council SA's cancer service strategies to the General Manager - Mission and other members of the Executive. The Senior Manager directly manages the Accommodation / Practical Services Lead, Senior Social Worker and Financial Services Program Officer.

About You

• Tertiary qualification in a health-related discipline, social work or behavioural science or an equivalent combination of qualifications and/or experience.
• Consolidated senior-level experience in leading and managing a department comprising multiple multidisciplinary teams, including line managers and team leaders, responsible for achieving outcomes associated with core business of an organisation.
• Demonstrated experience in developing and implementing strategic and operational plans for a department or service, and in leading change across multiple teams and sites.
• Sound knowledge of cancer control issues and the psychosocial impact of cancer on individuals, families and communities
• Demonstrated ability to provide advice and make recommendations at a senior management level which contribute to strategic organisational development.
• A sound understanding of continuous/quality improvement concepts.
• Communication and interpersonal skills which will enable the sustainable development and maintenance of effective relationships with both internal and external stakeholders.
• Demonstrated ability to manage resources effectively and efficiently, including experience in preparing and managing a department-level budget, and a commitment to work practices which are ethical and comply with all relevant legislation
• Experience with program management including the ability to critically appraise, evaluate and redesign programs for efficiency and effectiveness.
• Ability to network and well-developed stakeholder engagement skills.
• Demonstrated ability to prioritise tasks to meet deadlines and reporting requirements
• Demonstrated ability to work independently and as part of a team
• High level of computer skills - Microsoft Office suite and experience using other databases including CRMs.
• Able to participate in after-hours on-call roster on a rotational basis, providing telephone or in-person support and escalation for urgent or emergency situations at the accommodation service, including after-hours and on weekends.

Highly desirable

• Extensive experience in the operational management of a supportive or health-related accommodation service (such as patient, guest, aged-care or residential accommodation), including 24/7 operations, guest services and contracted service providers.
• Experience in effectively managing multiple programs with minimal supervision.

The role is being offered as a permanent full-time position. This role is Monday to Friday, with some out-of-hours work required, including weekends as part of the on-call roster, and intra/interstate travel as required, which may include overnight absences.

About the Benefits

• Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars
• Health and Wellbeing program which includes EAP, online wellness program, flu vaccinations and financial wellbeing sessions
• A balanced organisational approach to working from home and office
• Learning and development opportunities to enhance your career

Cancer Council SA values diversity and we are committed to creating an inclusive and safe workplace to volunteer and work. As we strive to represent the communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander peoples and other diverse groups.

Cancer Council SA is also a proud foundation member of the Multicultural South Australia Ambassador Program and is committed to embedding the SA Multicultural Charter across our internal and external programs and services.

As a part of our recruitment process candidates will be required to undertake a National Police Check and may be required to undertake a medical assessment and/or Department of Human Services clearance. While working at Cancer Council SA all our employees and volunteers must be non-smokers and not use e cigarettes at Cancer Council SA sites and are required to promote a healthy lifestyle and adopt a sun smart attitude.

We are committed to making reasonable adjustments to provide a positive, barrier free recruitment process and a supportive workplace. If you require assistance with our recruitment process, you are more than welcome to connect with the contact listed for this opportunity.