Senior Major Account Manager — Strategic Enterprise Growth

Ofload; Sydney; Hybride; AUD 120 000 - 160 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Learning budget $500

Summer offsite

Résumé du poste

Ofload is hiring a Major Account Manager to lead our largest and most complex customer portfolios, owning them commercially and strategically. You will build relationships across the org, set the commercial and operational strategy, and drive profitable outcomes.

Join a high-growth FreightTech scaleup focused on reducing empty miles, improving visibility, and delivering measurable value for Australia’s top food, beverage, retail and manufacturing clients.

Qualifications

• Five or more years in senior account management within transport, logistics or supply chain.
• Experience building relationships at executive level inside complex organisations.
• tender and contract experience with influence on RFPs.
• Strong analytical skills and data-driven problem solving.
• Proven ability to grow share of wallet and reduce churn.
• Demonstrated ownership and accountability in commercial roles.

Responsabilités

• Own a portfolio of strategic and enterprise customers, driving retention, growth and profitability.
• Build relationships from warehouse floor to C-suite across operations, procurement, finance and supply chain.
• Set the commercial and operational strategy for accounts, owning end-to-end outcomes.
• Know the economics of accounts using lane-level insights to unlock pricing and profitability.
• Proactively identify optimisation opportunities across customers' supply chains.
• Lead high-impact business reviews revealing growth opportunities and next steps.
• Turn customer issues into lasting solutions using data-backed insights.
• Elevate the team by coaching junior peers and shaping broader strategy.

Connaissances

Senior account mgmt

Executive relationships

Tender experience

Analytical skills

Portfolio growth

High EQ

Description du poste

Ofload is hiring a Major Account Manager to lead our largest and most complex customer portfolios, owning them commercially and strategically. You will build relationships across the org, set the commercial and operational strategy, and drive profitable outcomes.

Join a high-growth FreightTech scaleup focused on reducing empty miles, improving visibility, and delivering measurable value for Australia’s top food, beverage, retail and manufacturing clients.