Senior Luxury Jewellery Client Advisor

Tiffany & Co.; Bayside Council; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Generous salary

Employee merchandise benefits

Endless career opportunities

Job summary

A leading luxury jewelry brand is seeking a Senior Client Advisor for its Sydney Airport Store. The role involves exceeding sales targets, providing exceptional customer service, and mentoring other team members. The ideal candidate has at least two years of retail experience, preferably in jewelry, along with strong communication skills and flexibility for various working hours. Benefits include a generous salary and opportunities for career growth within a dynamic team environment.

Qualifications

• Minimum two years retail experience preferably within the jewelry industry.
• Previous expert selling experience.
• Strong computer skills – Word, Excel and CRM.
• Flexible working availability, including evenings and weekends.

Responsibilities

• Demonstrate the drive to achieve and exceed sales targets.
• Support the team with effective sales coaching.
• Manage customer issues and complaints.
• Cultivate strong customer relationships.

Skills

Retail experience

Customer service ethics

Excellent communication skills

Problem-solving ability

Education

Gemology Certificate/Diploma

Tools

Word

Excel

CRM

Job description

A leading luxury jewelry brand is seeking a Senior Client Advisor for its Sydney Airport Store. The role involves exceeding sales targets, providing exceptional customer service, and mentoring other team members. The ideal candidate has at least two years of retail experience, preferably in jewelry, along with strong communication skills and flexibility for various working hours. Benefits include a generous salary and opportunities for career growth within a dynamic team environment.