Senior Level 3 Help Desk Engineer – Msp (Gold Coast)

Rec4Tech; Gold Coast City; On-site; AUD 110,000 - 150,000; Full time

Job summary

Lockheed Martin Australia is seeking an Aircraft Maintenance Support Engineer Sr for the UH-60M program. You will provide technical analysis, maintenance documentation, airworthiness support and sustainment services within the UHSPO.

You will liaise with OEMs, engineering teams and maintenance specialists to ensure safety and airworthiness of a complex military helicopter fleet while supporting ongoing sustainment programs and maintenance changes.

Qualifications

• Certificate IV or higher qualification in Aeroskills Mechanical or equivalent.
• Demonstrated experience using CAMM2.
• Significant experience within aviation maintenance environments.
• Strong technical analysis and problem-solving capability.
• Experience interpreting technical data and translating requirements into practical maintenance outcomes.
• Well‑developed skills across Microsoft Office and relevant technical systems.

Responsibilities

• Review and process technical information and TIRs within Emerald2.
• Investigate and manage occurrence reports with engineering and maintenance teams.
• Convert OEM service bulletins and US Army safety messages into ADF‑compliant technical instructions.
• Liaise with OEMs and US Army stakeholders to obtain and interpret technical advice.
• Analyse defect reports and recommend corrective actions.
• Support condition monitoring programs, including vibration analysis and oil analysis.
• Provide technical advice and support to the Military Air Operator.
• Review externally approved repairs and convert repair instructions into ADF‑compliant documentation.

Skills

CAMM2

Technical analysis

Technical documentation

Maintenance support

Stakeholder collaboration

Problem solving

Education

Certificate IV or higher (Aeroskills Mechanical)

Tools

MS Office

Technical publications systems

Job description

Aircraft Maintenance Support Engineer Sr - E3

The Opportunity

Eligibility: Applicants must be Australian citizens and be eligible to obtain and maintain an active Australian Government Defence security clearance at the level required for the position. Join a highly skilled sustainment team supporting a critical Defence aviation capability. We are seeking an experienced Technical officer - Airframe Engine to provide technical analysis, maintenance documentation, airworthiness support, and engineering sustainment services within the UH-60M Helicopter Program Office (UHSPO). This role offers the opportunity to work closely with Defence stakeholders, Original Equipment Manufacturers (OEMs), engineering teams, and aviation maintenance specialists to ensure the ongoing safety, reliability, and airworthiness of a complex military aircraft fleet.

Responsibilities

As part of the UHSPO Sustainment Team, you will be responsible for processing and analysing technical information, developing technical publications and maintenance instructions, and supporting ongoing sustainment programs including Reliability, Condition Monitoring, and Continued Airworthiness activities. You will play a key role in reviewing technical data, investigating defects and occurrences, supporting maintenance program changes, and ensuring technical documentation remains accurate, compliant, and operationally effective.

Key Responsibilities

• Review and process technical information and Technical Information Requests (TIRs) within Emerald2.
• Investigate and manage occurrence reports in collaboration with engineering and maintenance teams.
• Convert OEM service bulletins and US Army safety messages into ADF‑compliant technical instructions.
• Liaise with OEMs and US Army stakeholders to obtain and interpret technical advice.
• Analyse defect reports and recommend corrective actions.
• Support condition monitoring programs, including:
  • Vibration analysis
  • Spectrometric Oil Analysis
  • Integrated Vehicle Health Management System (IVHMS) data review
• Provide technical advice and support to the Military Air Operator.
• Review externally approved repairs and convert repair instructions into ADF‑compliant documentation.
• Collaborate with maintenance requirements determination (MRD) practitioners on changes to maintenance schedules, aircraft build structures, and ACRN sets.
• Develop and publish non‑standard maintenance instructions and Letters of Authority.
• Author and update maintenance publication content while working closely with technical publications teams.
• Support logistics teams by assessing alternative sources of supply and sustainment solutions.
• Assist Design Engineers with Supplies Acceptance activities for externally approved designs.
• Provide technical advice relating to Ground Support Equipment (GSE) and Special Purpose Test Equipment (S&TE).
• Conduct peer reviews and approvals of technical decisions and Emerald2 records.
• Support ALSE, Role Equipment, and PED clearance activities.

About You

You are a technically capable aviation professional with strong maintenance and sustainment experience, excellent analytical skills, and a passion for supporting safe and effective aircraft operations.

Essential Requirements

• Certificate IV or higher qualification in a relevant discipline, preferably Aeroskills Mechanical or equivalent.
• Demonstrated experience using CAMM2.
• Significant experience within aviation maintenance environments.
• Strong technical analysis and problem‑solving capability.
• Experience interpreting technical data and translating requirements into practical maintenance outcomes.
• Well‑developed skills across Microsoft Office and relevant technical systems and applications.
• Strong written communication skills with the ability to produce high‑quality technical documentation.
• Ability to collaborate effectively with engineering, maintenance, logistics, and operational stakeholders.

Desirable Experience

• Experience within aviation quality and logistics environments.
• Experience working within a Defence System Program Office (SPO) or similar Defence aviation organisation.
• Familiarity with aircraft reliability programmes, condition monitoring, and airworthiness frameworks.
• Experience authoring or managing technical publications and maintenance instructions.

About Lockheed Martin

Lockheed Martin is a dynamic organisation, providing stimulating and challenging opportunities with a global team of over 122,000 professionals. We embrace flexibility, so our people can be their best inside and outside of work. As a leader in national security, our innovative and diverse programmes create a more secure future for Australia across space, air, land, sea, and cyber domains.

Special Requirements

Applicants must be eligible to obtain and maintain an Australian Defence Security Clearance and employment may be contingent on the provision of further personal information including citizenship to ensure compliance with international export control legislation and regulations.

Veteran Friendly Workplace

Veterans are encouraged to apply. We highly value the unique skills and experiences that veterans and transitioning service members can contribute to our team. We are proud to be recognised as a Veteran Friendly Employer by the Australian Government.

Equal Opportunity

Lockheed Martin Australia supports Equal Employment Opportunity and values diversity in the workplace by creating a place of employment that is, free of unlawful discrimination and is harassment free, fair, ethical, inclusive, and values the contribution of all its employees. By leveraging our employees' unique talents and experiences, we will deliver innovative, affordable solutions and unparalleled customer value. As part of our endeavours to increase participation of Indigenous Australians, we welcome applications from all people, including Aboriginal and Torres Strait Islander people. Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.