Senior IT Solutions Lead - WMS & Logistics

Maersk; City of Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

Maersk in Melbourne seeks an experienced IT SME to lead warehouse management system implementations and regional IT projects. You will collaborate with business units to translate requirements into robust WMS configurations, reports, and integrations, delivering end-to-end solutions from design to go-live.

Ideal candidates have 5–8 years of hands-on WMS delivery, strong SQL skills, and PM experience. You will mentor teammates, coordinate with global teams and ensure smooth operations, upgrades,

Qualifications

• 5 to 8 years implementing, managing and supporting warehouse management systems, and daily work using Bl analysis tools
• Proven hands-on experience in Infor SCE or Exceed WMS is essential
• Experience in MS SQL, or any SQL language
• Experienced in delivering AMR, ACR, and ASRS projects within warehouse and logistics environments
• Possess strong business knowledge of supply chain execution in distribution centre services and transport management
• Experience in organizing and managing major IT projects such as system updates, migrations, upgrades, outages
• Experienced in delivering AMR, ACR, and Mult shuttle automation projects within warehouse and logistics environments
• Possess knowledge in Project Management
• Track record of delivering high engagement within teams
• Certification in Project management is an added advantage (PMP, Prince-2, etc.)

Responsibilities

• Work with business and operational teams to understand their requirements to implement and deliver any appropriate IT solutions
• Carry out full implementation from design, solution development, testing and go-live
• Coordinate with other TCO specialists, Global teams and extended Maersk colleagues to deliver any development or customisation if necessary
• Produce functional requirements, project plans, system configuration and test plans when being the lead SME on a project
• Perform configuration on supported applications needed to run operations including all peripheral applications and devices
• Conduct training to super-users and project team members where necessary
• Develop the TCO team to upskill them
• Working with AOT and other Maersk Teams to ensure the smooth implementation of IT services and infrastructure
• Handle any change requirements
• Attend any business review meetings with potential, new or existing customers and gather/understand/follow-up areas of concern and improvement where applicable
• Review existing implementations and find any improvement opportunities where applicable
• Ensure any issues reported are attended until closed
• Manage service level, KPI and escalations
• Where necessary, act as a senior SME during major incidents
• Support any disaster recovery and system testing if needed
• Support any system migration and upgrade

Skills

WMS implementation

Infor SCE

Exceed WMS

MS SQL

AMR/ACR/ASRS

Project management

PM certification (PMP/Prince2)

Stakeholder management

Mentoring/knowledge sharing

Tools

Infor SCE

Exceed WMS

Job description

Maersk in Melbourne seeks an experienced IT SME to lead warehouse management system implementations and regional IT projects. You will collaborate with business units to translate requirements into robust WMS configurations, reports, and integrations, delivering end-to-end solutions from design to go-live.

Ideal candidates have 5–8 years of hands-on WMS delivery, strong SQL skills, and PM experience. You will mentor teammates, coordinate with global teams and ensure smooth operations, upgrades,