Senior IT Operations Lead: Cloud, Security & Automation

Altis Consulting; Sydney; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Health and wellbeing support

Paid parental leave

Job summary

Altis Consulting is seeking an experienced IT Operations Lead / Senior Systems Administrator to own core technology platforms and drive the evolution of a cloud-first environment. You will work with the Head of IT and CIO to support and improve M365 and Azure, endpoint management, security controls, networking, automation and business continuity.

This hands-on role leads internal IT operations, contributes to projects, automates processes, strengthens security, and acts as a technical escalation

Qualifications

• Five+ years of IT infrastructure, cloud operations or IT support experience.
• Broad hands-on experience across on-premises, cloud and SaaS technologies.
• Demonstrated experience managing Microsoft 365, Azure, endpoint management and enterprise networking.
• Strong support experience with a customer-focused mindset.
• Excellent stakeholder management and communication skills.
• Understanding of fundamental cyber security concepts and controls.

Responsibilities

• Lead the management and continuous improvement of our cloud-first technology environment.
• Administer and support Microsoft 365 services including Entra ID, Exchange Online, SharePoint, OneDrive, Teams and Intune.
• Monitor and maintain internal networks, connectivity, Wi-Fi and telecoms services.
• Maintain infrastructure standards, documentation, policies and procedures.
• Drive continuous improvement across IT services and operational processes.
• Monitor ticket queues and elevate tickets by severity and impact.
• Resolve complex tickets and escalations from the IT Support Analyst.
• Automate repetitive tasks and improve support processes.
• Provide coverage when the IT Support Analyst is on leave.
• Assist with procuring and provisioning laptops for new starters and conduct onboarding sessions.
• Enhance information security policies, standards and procedures.
• Contribute to cyber security operations including monitoring, incident response and vulnerability management.
• Maintain and test backup, disaster recovery and business continuity capabilities.
• Participate in ISO 27001 compliance and regulatory remediation activities.
• Manage system patching, configuration management and lifecycle activities.
• Maintain asset inventories and operational records.
• Drive automation and technology initiatives to improve efficiency and resilience.
• Collaborate with business leaders to align technology services with Altis’ objectives.

Skills

IT infrastructure

Cloud operations

Microsoft 365

Azure

Endpoint management

Enterprise networking

Stakeholder management

Customer focus

Cyber security concepts

Tools

Fortinet NSE

Microsoft Purview

Entra ID

Defender

Sentinel

Power Automate

Azure Automation

Job description

Altis Consulting is seeking an experienced IT Operations Lead / Senior Systems Administrator to own core technology platforms and drive the evolution of a cloud-first environment. You will work with the Head of IT and CIO to support and improve M365 and Azure, endpoint management, security controls, networking, automation and business continuity.

This hands-on role leads internal IT operations, contributes to projects, automates processes, strengthens security, and acts as a technical escalation