Senior Investigator – Consumer Law & Compliance

Department of Government Services VIC; Melbourne; Presencial; AUD 95.000 - 125.000; Jornada completa

Descripción de la vacante

The Department of Government Services VIC in Melbourne is seeking a Senior Investigator (VPS 4) to lead investigations into significant breaches of consumer law and contribute to enforcement actions across the branch. You will mentor junior staff and provide expert guidance to ensure high-quality evidence and reports.

Applicants should have at least 2 years of investigative experience and hold a Certificate IV in Government Investigations or equivalent.

Formación

• Minimum 2 years previous investigative experience or enforcement experience, particularly in relation to preparing briefs of evidence, is essential
• Certificate IV (Government Investigations) or equivalent is essential

Responsabilidades

• Plan and conduct a range of enquiries, investigations and compliance monitoring activities pursuant to the legislation administered by this office, including the preparation of reports and briefs of evidence.
• Conveys specialist concepts, provide information to traders, community groups, consumers, employees of CAV and other parties as to the rights and obligations under the legislation administered by the office, including answering general enquiries from the public and constructively encouraging compliance.
• Identify issues and make policy, legislative and enforcement recommendations, emerging from inquiries and investigations, as required.
• Prepare specialised correspondence on a range of (potentially) complex issues, including replies to Ministerial and Director's correspondence.
• Liaise with other branches of CAV, government departments, community groups and private organisations to facilitate information exchange.
• Participate in and lead aspects of CAV's compliance and enforcement programs and contribute to enabling initiatives to educate business and promote better practices in the context of compliance with the law and an ongoing self-regulatory approach.
• Contribute to the strategic planning and development of Branch or divisional activities and their implementation.
• Mentor and support more junior staff and peers in how to plan and conduct investigations and compliance monitoring activities, applying best practice.

Conocimientos

Investigative experience

Briefs of evidence

Stakeholder liaison

Educación

Certificate IV (Government Investigations)

Descripción del empleo

The Department of Government Services VIC in Melbourne is seeking a Senior Investigator (VPS 4) to lead investigations into significant breaches of consumer law and contribute to enforcement actions across the branch. You will mentor junior staff and provide expert guidance to ensure high-quality evidence and reports.

Applicants should have at least 2 years of investigative experience and hold a Certificate IV in Government Investigations or equivalent.