Senior Investigations Officer — Safeguarding & Regulation

Department of Education Victoria; Melbourne; On-site; AUD 110,000 - 140,000; Full time

Job summary

Department of Education Victoria is seeking a Senior Investigations Officer to lead complex investigations within VECRA's Complex Investigations Branch. The role focuses on rigorous research, evidence collection, and high-quality reporting to support enforcement actions and regulatory decisions.

The successful candidate will engage with complainants, schools and care providers, ensuring professional, trauma-informed practice and adherence to governance.

Qualifications

• Essential: relevant qualifications and/or experience in regulation, child safety, investigations, law or similar.
• Must hold a Victorian Working with Children Check and a Victorian driver’s license.

Responsibilities

• Conduct thorough research, compile comprehensive reports, and build stakeholder relationships to advise decision makers.
• Undertake evidence collection commensurate with the seriousness of allegations for potential enforcement or prosecution.
• Clearly communicate findings and recommendations in writing and verbally to diverse audiences.
• Ensure work aligns with VECRA’s objectives, policies and legal requirements.
• Engage with complainants, parents, education and care service operators as part of investigations.
• Support delivery of investigations, complaints management, triage, and record keeping.

Skills

Regulation

Child safety

Investigations

Law

Stakeholder engagement

Education

Victorian Working with Children Check

Victorian driver’s license

Job description

Department of Education Victoria is seeking a Senior Investigations Officer to lead complex investigations within VECRA's Complex Investigations Branch. The role focuses on rigorous research, evidence collection, and high-quality reporting to support enforcement actions and regulatory decisions.

The successful candidate will engage with complainants, schools and care providers, ensuring professional, trauma-informed practice and adherence to governance.