Senior Infrastructure Engineer

IT Integrity; City of Brisbane; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Flexible work

Career growth

Professional development

Competitive pay

Team culture

Diverse projects

Job summary

IT Integrity is seeking an experienced Infrastructure Engineer to join our Technical Services team to design, implement and support enterprise networking and Microsoft stack for diverse client environments.

This hands-on role covers project delivery, technical escalation, cybersecurity, and continuous improvement, with opportunities to work on modern cloud, security and AI‑driven solutions while collaborating with project managers and service desk engineers.

Qualifications

• 5+ years' experience in infrastructure engineering or senior systems engineering roles.
• Strong analytical and troubleshooting skills.
• Experience working within an MSP, consulting or project delivery environment.
• The ability to manage competing priorities and deliver high‑quality outcomes.
• A continuous improvement mindset and desire to stay current with emerging technologies.

Responsibilities

• Design, implement and support enterprise networking solutions.
• Deploy and maintain Microsoft server and cloud technologies.
• Lead infrastructure-focused project work and technical implementations.
• Provide technical escalation and troubleshooting.
• Perform infrastructure assessments, audits and health checks.
• Develop technical documentation, standards and runbooks.
• Support cybersecurity initiatives and infrastructure hardening activities.
• Collaborate with internal teams to ensure successful project outcomes.
• Participate in solution design workshops and technical planning sessions.
• Assist with pre‑sales scoping and technical discovery where required.

Skills

Networking

Fortinet/Sophos firewall

VLANs/VPNs

Wireless design

TCP/IP/DNS/DHCP

Network monitoring

Microsoft 365

Windows Server

Active Directory

Hybrid cloud

VMware/Hyper-V

Storage/Backup

Security hardening

Tools

VMware vSphere

Hyper-V

Storage platforms

Backup solutions

Monitoring platforms

Session Border Controllers

Job description

Build, Secure and Optimise Modern IT Environments

IT Integrity is a leading managed services and professional services provider delivering technology solutions to organisations across healthcare, aged care, community services and commercial sectors.

We are seeking an experienced Infrastructure Engineer to join our Technical Services team. This role is ideal for a technically capable engineer who thrives on solving complex infrastructure challenges, designing reliable solutions, and delivering exceptional outcomes for our clients.

You will bring deep networking expertise combined with strong Microsoft infrastructure skills and the ability to work across a broad range of technologies. This is a hands‑on role where no two days are the same, requiring a balance of project delivery, technical support, troubleshooting and customer engagement.

About the Role

As an Infrastructure Engineer, you will be responsible for designing, implementing, supporting and optimising critical client infrastructure environments. You will work closely with project managers, consultants, service desk engineers and client stakeholders to deliver secure, scalable and high‑performing technology solutions.

You will play a key role in both project delivery and technical escalation, while contributing to the continuous improvement of our services and technical standards.

Key Responsibilities

• Design, implement and support enterprise networking solutions.
• Deploy and maintain Microsoft server and cloud technologies.
• Lead infrastructure-focused project work and technical implementations.
• Provide technical escalation and troubleshooting.
• Perform infrastructure assessments, audits and health checks.
• Develop technical documentation, standards and runbooks.
• Support cybersecurity initiatives and infrastructure hardening activities.
• Collaborate with internal teams to ensure successful project outcomes.
• Participate in solution design workshops and technical planning sessions.
• Assist with pre‑sales scoping and technical discovery where required.

Technical Skills & Experience

Strong experience with:

• Fortinet, Juniper, Aruba, Cisco, Ubiquiti switching and routing
• Fortinet and Sophos firewalls and security solutions
• VLANs, VPNs, SD‑WAN and network segmentation
• Wireless network design and optimisation
• Network security and performance troubleshooting
• TCP/IP, DNS, DHCP and routing protocols
• Network monitoring and diagnostics

Microsoft Technologies (Preferred)

Experience with:

• Microsoft 365
• Windows Server
• Active Directory
• Group Policy
• Hybrid cloud environments
• Exchange Online
• SharePoint Online
• Endpoint management and security

Infrastructure, Virtualisation& Telephony

Experience with:

• VMware vSphere
• Hyper‑V
• Storage platforms
• Backup and disaster recovery solutions
• High availability and business continuity solutions
• Infrastructure monitoring platforms
• Session Border Controllers

Cybersecurity & Physical Security

Exposure to:

• Security baselines and hardening
• Conditional Access
• MFA and identity security
• Vulnerability management
• Security frameworks and best practices
• CCTV, Access Control, Alarms

About You

You are a technically curious and customer‑focused professional who enjoys solving challenging problems and working across diverse client environments.

You will likely have:

• 5+ years' experience in infrastructure engineering or senior systems engineering roles.
• Strong analytical and troubleshooting skills.
• Experience working within an MSP, consulting or project delivery environment.
• The ability to manage competing priorities and deliver high‑quality outcomes.
• A continuous improvement mindset and desire to stay current with emerging technologies.

Why Join IT Integrity?

At IT Integrity, you'll work with a highly skilled team that values technical excellence, collaboration and continuous learning.

We offer:

• Exposure to a diverse range of technologies and projects.
• Opportunities to work with modern cloud, security and AI‑driven solutions.
• Career progression and professional development opportunities.
• Supportive and collaborative team culture.
• Competitive remuneration package.
• Flexible working arrangements.