Senior Improvement Partner - Safe and Connected

Sa-Health; Adelaide; On-site; AUD 116,000 - 125,000; Full time

Benefits offered by this job

Salary packaging

Job summary

SA Health's Central Adelaide Local Health Network (CALHN) seeks a Senior Improvement Partner to collaborate with leaders and frontline teams to embed Safe and Connected improvements across CALHN and address complex service challenges.

You will use data and structured problem-solving to identify opportunities, coach and facilitate teams through improvement processes, and build capability to sustain gains across diverse health services.

Qualifications

• Knowledge of improvement science and Lean/Lean Six Sigma.
• Ability to coach teams through structured improvement.
• Experience across complex health services.

Responsibilities

• Partner with leaders to embed Safe and Connected in daily work.
• Lead improvement across diverse and complex services.
• Understand and solve service challenges with teams.
• Coach teams through structured improvement and problem-solving.
• Facilitate workshops and improvement activities.
• Use data to understand performance and guide improvement.
• Build improvement capability and ownership within teams.
• Apply improvement methods to support sustainable improvement.
• Share learning to strengthen ongoing evolution of Safe and Connected.

Skills

Improvement science

Lean / Lean Six Sigma

Data analysis

Coaching

Stakeholder influence

Project management

Job description

Senior Improvement Partner - Safe and Connected

• Job no: 955068
• Work type: Full time
• Location: Adelaide CBD
• Categories: Administration, Business and Management

Central Adelaide Local Health Network (CALHN)

• Safe and Connected Improvement Team
• Location: Various – across CALHN sites
• ASO7 $116,089 to $125,490 p.a. + super + salary packaging
• Multiple Full time and temporary (12 months contract) positions available

About CALHN

At Central Adelaide Local Health Network (CALHN), we’re shaping the future of health through excellence in clinical care, research and innovation. As the largest health network in South Australia, CALHN plays a leading role in improving the health and wellbeing of our community by delivering safe, connected and high‑quality healthcare. With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best.

At CALHN, every voice matters. We prioritise the safety of our staff and patients, and staying connected across teams to deliver a seamless patient journey through our Safe and Connected Operating Model.

Find out more about CALHN sites and services, our stories and the opportunities to be part of CALHN.

About the Role

Help shape the future of healthcare by partnering with leaders and frontline teams to embed Safe and Connected across CALHN and help solve complex service challenges, strengthen improvement capability and deliver meaningful, sustainable improvement.

As a Senior Improvement Partner, you will work shoulder-to-shoulder with teams to understand the problems they are trying to solve, use data and structured problem‑solving to identify opportunities for improvement, and coach and facilitate teams through the improvement process.

Working as part of the Safe and Connected Improvement Team, you will support leaders and teams to embed the operating model in practice, strengthen ways of working and apply contemporary improvement approaches to service challenges. You will help teams translate insights into action and build the capability and ownership needed to sustain improvement.

Key Responsibilities:

• Partner with leaders and teams to embed Safe and Connected in everyday ways of working
• Lead improvement across diverse and complex services
• Work alongside teams to understand and solve service challenges
• Coach teams through structured improvement and problem‑solving
• Facilitate workshops and improvement activities
• Use data to understand performance and guide improvement
• Build improvement capability and ownership within teams
• Apply improvement methods and tools to support sustainable improvement
• Share learning and insights to strengthen continuous improvement and the ongoing evolution of Safe and Connected

About You Role

You’re passionate about improving how services work and making things better for patients, staff and teams. You bring curiosity, strong problem‑solving skills and structured thinking, with the ability to build trusted relationships and work effectively alongside others.

You’re comfortable working through complex and sometimes ambiguous challenges, bringing people together and using data and insights to identify practical opportunities for improvement. You build credibility with leaders, clinicians and frontline teams and can facilitate productive conversations that help turn ideas into action.

You work shoulder-to-shoulder with teams, coaching and facilitating them to understand problems, test ideas through small tests of change, learn what works and adapt their approach. In doing so, you build improvement capability and ownership with the people closest to the work.

To succeed in this role, you'll bring the ability to:

• Lead and support improvement across complex service environments
• Apply improvement principles, methods and tools appropriate to the problem and context
• Use structured problem‑solving to understand problems and identify opportunities for improvement
• Build trusted partnerships and influence at different levels
• Coach and support teams to build improvement capability and ownership
• Use data to understand performance, guide decisions and measure improvement
• Facilitate groups through complex challenges and improvement activity
• Work effectively across different services, disciplines and organisational contexts

Knowledge and experience in improvement science and/or applying recognised improvement approaches, such as Lean, Lean Six Sigma, the Model for Improvement or other improvement science approaches, will be highly regarded.

Project experience may be valuable, but this is an improvement role rather than a traditional project management role.

Why You’ll Love It Here - CALHN benefits that matter

More to love about working at CALHN:

• Stretch your salary – salary package up to $9,010 for living expenses + $2,650 for meals and entertainment + pre‑tax super and novated lease options
• Grow your career – build your skills and explore opportunities across CALHN
• Work together – strong multidisciplinary support and shared expertise
• Find you balance – flexible work options where available
• Enjoy the extras – enjoy leave loading, fitness discounts and flu vaccinations
• Enhance your wellbeing – access our confidential wellbeing partner for you and your family

Diversity and Inclusion

We’re committed to building an inclusive workplace where everyone feels safe, respected, and supported. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally diverse backgrounds, and LGBTQIA+ communities.

Applications close: 11.55 pm Wednesday 11 November 2026

Job ref: 955068