Senior Implementation Consultant

Alfa Financial Software; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible hybrid or remote working

Private health insurance

Superannuation

Job summary

Alfa Financial Software is seeking a Senior Implementation Consultant to join our team in a growing, innovative environment. You will support client implementations of Alfa Systems, coordinating with project managers and architects to deliver high-quality solutions across accounting, data conversion, and training streams.

The role emphasizes business analysis, process mapping, and client engagement. Flexible hybrid or remote working options are offered, with a focus on delivering successful

Qualifications

• Prior Business Analysis and/or Consultancy experience.
• Knowledge or experience of software development life cycles (SDLC) and enterprise software implementation.
• Proven problem solving abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Support client implementations of Alfa Systems as part of the project team.
• Gather and document user stories and requirements with customers and software engineering teams.
• Configure Alfa Systems to meet business processes and run accounting/finance workshops.
• Investigate defects, ensure test coverage, and provide workarounds as needed.

Skills

Business analysis

Consultancy

SDLC knowledge

Communication skills

Job description

Key responsibilities:

Ready to embark on an exhilarating career journey? Join our diverse team and ignite your potential in a growing, innovative environment! Inclusion is the beating heart of Alfa so whoever you are, you can show up as your best self every day - be that from home, from our office, or a little bit of both. We are a diverse group of dedicated individuals, working with some of the biggest names in our industries to support them through major transformational change; all we are missing is you.

Alfa is looking to recruit a Senior Implementation Consultant to join our team.

Key responsibilities:

You will work as part of a larger team supporting a client implementation of Alfa Systems, reporting into the Alfa Project Manager or Alfa Implementation Architect. With the support of the Alfa team, you will contribute to a specific area of the client project such as:

Business analysis, including:

• Requirements gathering and documentation of user stories; working closely with our customers and software engineering teams to identify gaps and ensure new features satisfy customer requirements
• Participating in process mapping workshops and process documentation, including operational processes with significant accounting, reporting and integration impacts
• Configuring Alfa Systems to support customer requirements and business processes
• Support of accounting and finance workshops

Application support, including:

• Defect investigation and triage, collaborating closely with our software engineering teams to ensure issues are resolved efficiently; performing QA and review of issues; understanding customer impacts and providing workarounds pending issue resolution
• Assisting our clients with ensuring test coverage and requirements traceability

Data conversion, including:

• Participating in data mapping workshops; transform and load development; data reconciliation and troubleshooting
• Data conversion execution during the go-live event and prior dress rehearsals

Training, including development of Alfa Systems training materials and training delivery

You will be expected to take ownership of your area and may be responsible for the supervision and support of more junior consultants working in that area. You will work closely with both the client and the rest of the implementation team to ensure the success of both your specific stream and the overall project:

• Provide input into workstream and project planning
• Proactively identify risks & issues that might impact delivery timelines
• Continue to learn about Alfa Systems and the industries we support, sharing this knowledge with the broader company
• Report on progress, work within timelines, and monitor budget for your area of responsibility
• Develop exceptional relationships with members of the customer and Alfa teams through tact and diplomacy

We would love you to have:

• Prior Business Analysis and/or Consultancy experience
• Knowledge or experience of software development life cycles (SDLC) and enterprise software implementation
• Proven problem solving abilities
• Excellent verbal and written communication skills

Preferred:

• Prior experience working on an Alfa implementation
• Experience in the auto finance/equipment finance field

What we’ll do for you

• Support you in flexible hybrid or remote working
• 24 days’ annual leave plus bank holidays and flexible cultural days
• Superannuation
• Provide private health insurance
• Support you with enhanced maternity, paternity and adoption leave with family-friendly policies
• Provide Income protection
• Provide Life, disability and worldwide travel insurance
• Expense up to $90 per month on home broadband

About Alfa

We bring our industry-leading software platform to the likes of Mercedes-Benz and CarMax, so they can do business globally. Supporting all types of auto, equipment and wholesale finance business, our software platform uses a modern technology stack to deliver proven functionality and performance. Our customers use Alfa Systems for the full lifecycle, from point of sale, through originations, to contract management and remarketing. Alfa Systems manages complex leases and loans, in any region, language and currency in a highly available, high-throughput system.

Culture

Our culture is vibrant, innovative and diverse, and we are proud of it. Ours is a close-knit community. Alfa employees are an eclectic mix and all are creative, talented and hardworking. We think it is important to build close working relationships within our company, so we hold numerous team events and conferences that bring us together for socialising and team building. We all enjoy the work-life balance and the great culture, with plenty of social activities organised by the company.