Senior ICT Project Manager

Services Australia; Canberra; Hybrid; AUD 120,000 - 160,000; Full time

Job summary

Services Australia seeks a Senior ICT Project Manager to provide strategic direction for complex, high‑risk ICT projects across government services. You will lead delivery outcomes, governance, assurance, and cross‑functional alignment with business, ICT, commercial, and vendor partners.

The role offers a hybrid work arrangement and opportunities to contribute to major digital government services in a dynamic, collaborative team environment.

Responsibilities

• Provide enterprise leadership and strategic direction for complex, high‑risk ICT projects and programs.
• Accountable for delivery outcomes, governance, assurance, and alignment across business, ICT, commercial, and vendor environments.

Job description

Services Australia (the agency) is at the frontline of government service delivery, supporting millions of Australians.

We are TDP | Secure and simple digital government services that Australian's trust.

Technology and Digital Programs Group (TDP) makes it simple for Australians to interact digitally with government with some of the largest and most complex ICT environments in Australia.

Our solutions are scalable, adaptable and position the Group as an industry leader. We operate innovative technology solutions critical to Australian citizens across major life events.

Working in TDP, the opportunities are great and varied, you can grow your capabilities and develop a well-rounded career in ICT and Digital.

Be part of a dynamic, supportive, and collaborative work environment.

Services Australia ICT supports large, complex digital services used by the Australian community, including services that support Medicare, Centrelink, Child Support, and aged care. Our project managers work with business areas, technology specialists, vendors, and delivery partners to help technology changes move from planning through to implementation, transition, and closure. The environment is fast moving, highly governed and focused on reliable, secure, and user-centred outcomes for people who rely on government services.

What we do

Technology and Digital Programs Group (TDP) delivers and supports the digital services, applications, platforms, and technology infrastructure that enable Australians to access essential government services. Our work supports programs including Centrelink, Medicare, Child Support and Aged Care, helping millions of Australians access payments, healthcare, aged care, and other government services when they need them most.

Working across some of the largest and most complex ICT environments in Australia, we design, build, integrate, secure, and operate critical technology solutions that support service delivery nationwide. From software development and cloud technologies through to cyber security, data, infrastructure and technology transformation, our teams play a vital role in delivering secure, reliable, and modern digital government services.

About the Role

As a Senior ICT Project Manager, you will provide enterprise leadership and strategic direction for complex, high-risk ICT projects and programs that support critical government services. Operating with a high degree of autonomy, you will be accountable for delivery outcomes, governance, assurance, enterprise dependencies and alignment across business, ICT, commercial and vendor environments.

Work arrangement: This vacancy has been advertised as "Hybrid" to align with the available options in the SEEK advertising platform. At Services Australia, flexible work arrangements are available and are considered in accordance with business needs, operational requirements and the Enterprise Agreement. Office arrangements may be negotiated with the successful candidate aligned to the gazettal and job pack.