Senior Housing Services Officer: Client-Focused Leadership

Department of Families, Fairness & Housing VIC; Wangaratta; On-site; AUD 70,000 - 95,000; Full time

Job summary

The Department of Families, Fairness and Housing VIC is seeking a Senior Housing Services Officer in Wangaratta to support housing programs and provide client-centred services to individuals and families seeking housing assistance or living in public housing.

The role involves tenancy and property management, housing advice, and collaboration with a network of community workers to promote wellbeing, in offices across the state.

Responsibilities

• Initiate and facilitate case conferences for clients which may include cross Department and agency collaboration.
• Review and recommend strategies for early intervention involving clients with challenging problems, including the use of risk assessment tools and frameworks.
• Apply understanding of interrelationships between stakeholders and/or other work units to influence improved housing outcomes and policy.

Job description

The Department of Families, Fairness and Housing VIC is seeking a Senior Housing Services Officer in Wangaratta to support housing programs and provide client-centred services to individuals and families seeking housing assistance or living in public housing.

The role involves tenancy and property management, housing advice, and collaboration with a network of community workers to promote wellbeing, in offices across the state.