Senior Heavy Vehicle Technician: Diagnostics & Mentoring

Western Truck Group; Mackay Regional; On-site; AUD 90,000 - 120,000; Full time

Job summary

Western Truck Group in Mackay is seeking an experienced Master Heavy Vehicle Technician to join our modern Mackay workshop. You will tackle complex diagnostics and repairs across Volvo, Mack, UD and Isuzu products, mentor apprentices, and support workshop performance and safety standards.

Reporting to the Workshop Supervisor, you will document repairs, stay current with OEM training, and contribute to a high-performing team focused on quality and customer service.

Qualifications

• Extensive experience in heavy vehicle diagnostics, repairs and maintenance.
• Advanced fault-finding across mechanical and electrical systems.
• Mentoring and coaching of apprentices and technicians.
• Strong knowledge of warranty requirements and workshop quality standards.
• Safe work practices and continuous improvement mindset.

Responsibilities

• Perform advanced diagnostics, repairs, and maintenance across heavy vehicle systems.
• Provide expert technical guidance on complex fault-finding and repair strategies.
• Complete warranty repairs following manufacturer requirements.
• Document repair and diagnostic information accurately.
• Maintain current product and technical knowledge through training and development.
• Conduct final quality checks, road tests, and inspections to meet safety standards.

Skills

Heavy vehicle diagnostics

Mentoring & coaching

Electrical systems

Safety & quality standards

Documentation & reporting

Tools

OEM diagnostic tools

Job description

Western Truck Group in Mackay is seeking an experienced Master Heavy Vehicle Technician to join our modern Mackay workshop. You will tackle complex diagnostics and repairs across Volvo, Mack, UD and Isuzu products, mentor apprentices, and support workshop performance and safety standards.

Reporting to the Workshop Supervisor, you will document repairs, stay current with OEM training, and contribute to a high-performing team focused on quality and customer service.