Senior GenAI & Agentic AI Scientist - NLP/ML

Commonwealth Bank Of Australia; New South Wales; On-site; AUD 150,000 - 190,000; Full time

Job summary

Commonwealth Bank of Australia is seeking a Senior Data Scientist to lead hands-on development of intelligent customer-service solutions in the SMSF and Wealth spaces. You will design, build and productionise GenAI and agentic workflows, partnering with product, technology and business teams to lift service quality and unlock insights.

You will move AI initiatives from prototype to production, owning end-to-end delivery and shaping responsible-AI practices across governance, explainability and

Qualifications

• Strong experience designing, developing and deploying machine learning solutions in production environments.
• Deep expertise in Natural Language Processing (NLP), Large Language Models (LLMs) and GenAI applications.
• Experience developing Agentic AI solutions, AI assistants, autonomous workflows or coding agents.

Responsibilities

• Design, build and productionise GenAI and Agentic AI solutions.
• Apply Large Language Models (LLMs), retrieval-augmented generation (RAG) and agentic workflows to solve complex business challenges.
• Build evaluation harnesses, guardrails and adversarial safety testing for non-deterministic GenAI and agentic systems.
• Build and productionise models using modern MLOps practices and AI tooling.
• Translate complex business problems into practical AI and machine learning solutions.
• Drive best practice across model governance, monitoring, explainability and responsible AI.
• Set technical direction and lift the squad's AI capability through mentoring and design and code review.
• Partner with senior stakeholders and clearly communicate technical recommendations and trade-offs.
• Influence strategic discussions around data quality, governance, data risk and AI adoption.

Skills

NLP

LLMs

GenAI

Agentic AI

Python

SQL

MLOps

CI/CD

Monitoring

Governance

Stakeholder comms

Job description

Commonwealth Bank of Australia is seeking a Senior Data Scientist to lead hands-on development of intelligent customer-service solutions in the SMSF and Wealth spaces. You will design, build and productionise GenAI and agentic workflows, partnering with product, technology and business teams to lift service quality and unlock insights.

You will move AI initiatives from prototype to production, owning end-to-end delivery and shaping responsible-AI practices across governance, explainability and