Senior Field Visual Merchandise Manager - NSW / ACT

Forever New Clothing; New South Wales; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Team member discounts

Clothing allowance

Exclusive sample sales

Birthday leave

Loyalty leave

Paid parental leave

Wellbeing initiatives

Collaborative culture

Global opportunities

Job summary

Forever New is seeking a creative Field Visual Merchandising Manager to lead VM across our stores in Australia. You will translate seasonal direction into compelling in-store experiences and work closely with Retail Leaders to support openings and store refurbishments.

You'll coach Store Managers and field Merchandisers, maintain presentation standards, and make commercially informed decisions that maximise sales while protecting brand integrity.

Qualifications

• Strong Visual Merchandising experience within fast-paced fashion retail.
• Exceptional eye for fashion, styling and customer experience.
• Commercially minded with understanding of VM-driven sales.
• Confident coach for Store Managers and retail teams.
• Builds relationships across Retail and Head Office.
• Organised, proactive, able to manage multiple priorities.
• Current driver’s licence and ability to travel regularly.
• Fashion/VM/Marketing/Interior Design qualification is highly regarded.

Responsibilities

• Deliver visual merchandising direction across your store portfolio.
• Style mannequins and display areas to showcase seasonal collections.
• Coach and develop Store Managers and retail teams.
• Maintain VM standards across standalone, concession and outlet stores.
• Make commercially informed merchandising decisions to maximise sales.
• Partner with Retail Leaders to support openings, refits and layout changes.
• Communicate store requirements to Head of Visual Merchandising.
• Conduct store visits, provide feedback and reporting.
• Lead and develop Field Visual Merchandisers where applicable.

Skills

Visual Merchandising

Coaching

Stakeholder management

Brand presentation

Organization

Travel readiness

Education

Fashion/VM qualification

Marketing/Interior Design

Tools

Microsoft Office

Job description

Celebrating our 20th Birthday in September this year, we were founded in Melbourne, Australia and are loved across the globe for our effortlessly wearable and timeless collections that celebrate modern femininity.

We trade as Forever New in over 25 countries and as Ever New in Canada, the US and the Philippines, with over 400 retail and concession stores globally.

While we’re a global brand, behind the scenes we’re a collective of close friends: fashion enthusiasts, designers and retail experts who work together to create beautiful customer experiences every day.

We’re looking for a creative, commercially minded and passionate Field Visual Merchandising Manager to join our Visual Merchandising team.

If you have an exceptional eye for fashion, love bringing a brand to life, enjoy coaching and inspiring retail teams, and thrive in a fast‑paced environment where no two days are the same, this could be your next exciting career move.

In this dynamic field‑based role, you’ll work closely with the Head of Visual Merchandising and Retail Leaders to deliver inspiring visual experiences across our Forever New stores. From implementing seasonal VM direction and supporting new store openings to coaching teams and maintaining exceptional presentation standards, you’ll play a key role in shaping how our customers experience the Forever New brand.

What you’ll be doing

• Deliver visual merchandising direction across your portfolio of stores, ensuring weekly VM briefs are executed accurately and on time.
• Style mannequins and key display areas to showcase seasonal collections and elevate the customer experience.
• Coach and develop Store Managers and retail teams to build confidence and capability in Forever New Visual Merchandising principles.
• Ensure visual merchandising standards are consistently maintained across standalone, concession and outlet stores.
• Make commercially informed merchandising decisions that maximise sales while maintaining brand integrity.
• Partner with Retail Leaders to support new store openings, refits and store layout improvements.
• Communicate store requirements to the Head of Visual Merchandising, including fixtures, props, signage and visual assets.
• Complete store visits, provide feedback and reporting, and identify opportunities to continuously improve visual presentation.
• Lead, coach and develop Field Visual Merchandisers where applicable, fostering a collaborative and high‑performing team culture.

About You

• You bring strong Visual Merchandising experience within a fast‑paced fashion retail environment.
• You have an exceptional eye for fashion, styling and creating inspiring customer experiences.
• You’re commercially minded and understand how visual merchandising drives customer engagement and sales.
• You’re a confident coach who enjoys developing Store Managers and retail teams to achieve exceptional visual standards.
• You build strong relationships and communicate effectively with stakeholders across Retail and Head Office.
• You thrive balancing creativity with commercial priorities and can adapt quickly in a fast‑paced environment.
• You’re organised, proactive and able to manage multiple priorities across a portfolio of stores.
• You bring a positive, collaborative attitude and enjoy working as part of a high‑performing team.
• You hold a current driver’s licence and have the flexibility to travel regularly.
• A qualification in Fashion, Visual Merchandising, Marketing, Interior Design or a related discipline is highly regarded.

Why join Forever New?

At Forever New, we’re passionate about creating beautiful moments for our customers and meaningful careers for our people. You’ll be joining a values‑led team that thinks customer, keeps things simple, acts with pace and takes responsibility.

If you’re looking for a role where you can combine creativity with commercial impact, influence how customers experience our brand and develop your career within a global fashion retailer, we’d love to hear from you.

• Enjoy generous Forever New team member discounts across our beautiful product range.
• Receive a clothing allowance to showcase our latest collections.
• Access exclusive sample sales and product events.
• Celebrate your birthday with an extra day of birthday leave.
• Enjoy loyalty leave as recognition for your ongoing contribution.
• Receive paid parental leave to support you through important life moments.
• Access wellbeing initiatives designed to support your health and lifestyle.
• Be part of a collaborative, creative and supportive team culture.
• Join a growing global fashion business with exciting career opportunities.

Ready to make it your moment?