Senior Field Service Technician

Medetec Pty Ltd; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Staff dental benefits

Specialized training

Autonomy

Job summary

Medetec is seeking an experienced Senior Field Service Technician to service, maintain and commission dental and biomedical equipment across our South Australian client base. You will work independently under the Service Manager, manage complex technical issues and contribute to the capability of our established service team, ensuring operational uptime in clinical environments.

The role involves installation, configuration and commissioning of dental chairs, radiographic equipment and imaging

Qualifications

• Minimum 3 years' experience in dental/biomedical equipment servicing.
• Strong diagnostic and equipment fault-finding skills.
• Electronics or plumbing qualification; radiation equipment licence preferred.
• Driver's licence in Australia.

Responsibilities

• Install, configure and commission dental chairs and imaging systems.
• Diagnose and repair across mechanical, electrical, hydraulic and pneumatic subsystems.
• Perform preventative maintenance and performance qualification.
• Support junior technicians and provide client guidance.

Skills

Diagnostics

Client communication

Tech docs reading

Autonomy

Education

Electronics qualification

Plumbing qualification

Radiation equipment licence

Job description

Medetec has been a trusted equipment service provider to the South Australian dental and healthcare sectors for more than three decades. Working with leading manufacturers and supported by Miller Dental Group, our business has developed a strong reputation for technical expertise, dependable service and longstanding client relationships.

We are looking to appoint an experienced Senior Field Service Technician who can work independently, manage complex technical issues and contribute to the capability of our established service team.

The Position

Reporting to the Service Manager, you will take responsibility for servicing, maintaining and commissioning a broad range of dental and biomedical equipment.

Your work will include:

Installation, configuration and commissioning of dental chairs, radiographic equipment, imaging systems and associated plant.

Advanced fault diagnosis and repairs across mechanical, electrical, hydraulic and pneumatic systems.

Preventative maintenance, equipment testing and performance qualification.

Servicing specialised systems including panoramic and 3D radiography, dental milling equipment and laboratory 3D printers.

Providing sound technical advice to clients and supporting junior technicians where required.

The Experience We Value

You will bring at least three years of relevant experience in dental or biomedical equipment servicing, supported by strong diagnostic skills and the ability to interpret technical documentation.

We particularly value technicians who take ownership of their work, communicate confidently with clients and understand the importance of equipment reliability in a clinical environment.

An electronics or plumbing qualification, together with a radiation equipment licence for testing and repair, would be highly regarded.

A current Australian driver's licence is required.

What Medetec Offers

Above-award remuneration reflecting experience and technical capability.

Exposure to premium international equipment brands and advanced clinical technology.

Manufacturer-specific training and opportunities to specialise in imaging, sterilisation or plant equipment.

The backing of a well-established, privately owned healthcare group, including staff dental benefits.

This appointment will suit an experienced technician seeking technical variety, professional autonomy and a business where their expertise is recognised.