Senior Field Officer

Trade, Employment and Training; Toowoomba Regional; On-site; AUD 90,000 - 120,000; Full time

Job summary

Trade, Employment and Training – Toowoomba QLD is seeking a Senior Field Officer to lead regional VET initiatives, provide expert advice to employers and clients, and collaborate with stakeholders to improve training pathways.

The role emphasizes leadership, data integrity, and ongoing engagement with industry partners and the community to build a skilled workforce in Queensland.

Qualifications

• Ability to deliver high quality, well-researched advice on VET system issues.
• Strong data analysis and reporting aligned with policies.
• Proven leadership: mentoring and coaching staff.
• Commitment to continuous improvement and public sector accountability.
• Experience researching regional services and fostering partnerships.

Responsibilities

• Provide leadership and advice to industry partners and stakeholders on regional programs.
• Manage staff or work independently to support team outcomes and operations.
• Drive regional activity development, planning, governance, data integrity and information management.
• Co-design and deliver regional strategies to strengthen regulatory functions and VET pathways.
• Represent the region in committees, briefings and ministerial correspondence.

Skills

Leadership

Stakeholder engagement

Data analysis

Public sector knowledge

Policy interpretation

Job description

Trade, Employment and Training – Toowoomba QLD

As a Senior Field Officer, you'll play a lead role in realising our vision of Skilled Queenslanders. You'll promote training and skills development to employers, client groups and individuals, while working closely with stakeholders to ensure they're equipped to perform at their best. By providing leadership, support and advice on the regional programs and services administered by the department, you'll help build a skilled workforce for Queensland and communicate our message to the wider community.

Join us to make a difference in the lives of Queenslanders by improving vocational education and training options and pathways.

About the role

As the Senior Field Officer, you will:

• Provide leadership, support and advice to industry partners, client groups and stakeholders on the regional programs and services administered by the department.
• Work collaboratively or independently to manage staff, contribute to team outcomes and respond flexibly to operational needs.
• Drive the development, implementation and evaluation of regional activities, including operational planning, system improvements, governance processes, data integrity and information management.
• Co-design and deliver regional strategies that strengthen regulatory functions, address workforce challenges, enhance VET pathways, support small businesses and improve employment outcomes across Queensland.
• Represent the region with influence, participating in committees, delivering presentations, resolving complex issues and preparing high-quality briefings, reports and ministerial correspondence.

What we are looking for

The position requires an applicant who has:

• The ability to deliver high quality well researched advice and interpretation on a wide range of VET system issues, including apprenticeships, traineeships, stakeholder capability building and workforce development initiatives.
• Strong capability in investigating issues and complaints, gathering and analysing data and preparing accurate compliant reports and documentation aligned with legislation, directives and departmental policies.
• Proven leadership skills including mentoring, coaching and supporting staff to build capability and achieve performance expectations.
• Commitment to continuous improvement, professional development and public sector accountability, demonstrated though proactive learning and reflective practice.
• Conducted research, analyse information and provide evidence-based recommendations on regional services and programs while delivering initiatives and fostering collaborative partnerships with stakeholders, clients and customers across the VET system.

We're committed to appointing the best-suited person for each role. This includes considering equity, diversity, respect, and inclusion needs within our agency. We believe that these elements are essential for the success of our team, and we strongly encourage applicants from diverse backgrounds to apply. If you require any reasonable adjustments to fully participate in the recruitment process, please do not hesitate to reach out to the designated contact for the vacancy.

Applications to remain current for 12 months.