Senior Facilities Manager

JLL; City of Parramatta; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Great employee discounts off fitness,

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia\'s

Premium offices

Job summary

JLL in Australia seeks a Senior Facilities Manager to join its Property & Asset Management team, managing a commercial asset within the Growthpoint Portfolio. You will be the off-site key contact for facilities and building management, ensuring the asset operates to high standards and meeting client expectations.

The role involves stakeholder engagement, vendor management, budgets, safety compliance, and continuous improvement initiatives, with 24/7 emergency support and tenant relations as part

Qualifications

• Minimum 10 years' experience in facilities management.
• Strong customer-centric focus with proven stakeholder management capabilities.
• Demonstrable financial acumen and budget management experience.
• Strong written and verbal communication skills.
• Ability to work autonomously, prioritise workload, and meet deadlines.
• Technical understanding of AC systems, Fire Protection, Mechanical & Electrical systems, and BMS.
• Previous experience in a similar role.
• Understanding of lease requirements.

Responsibilities

• Proactively engage with stakeholders and attend monthly/quarterly client meetings
• Manage vendors and contractors to deliver services on time and within budget, including KPI monitoring and tender processes
• Oversee site financial operations, budgets, and variance reporting
• Ensure compliance with health and safety statutory regulations, including JLL Permit to Work programme
• Implement industry best practice operations and continuous improvement initiatives
• Provide 24/7 emergency call support and site attendance when required
• Liaise with tenants on lease-related issues and support tenant retention
• Manage risk management programmes, audits, and business continuity plans

Skills

Facilities mgmt

Stakeholder mgmt

Budget management

Communication

Autonomous work

Technical knowledge

Lease understanding

Role experience

AC systems

Fire protection

BMS

Job description

Shaping the future of real estate for a better world

At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

JLL is seeking an experienced Senior Facilities Manager to join our Property & Asset Management team, managing a commercial asset within the Growthpoint Portfolio. This is a key leadership role requiring a strategic, client-focussed professional who can deliver operational excellence while building strong stakeholder relationships.

As the off-site key point of contact for facilities and building management, you will be responsible for ensuring the asset operates to the highest standards, meeting client expectations and JLL's commitment to best practice.

An overview of the role:

• Proactively engage with stakeholders and attend monthly/quarterly client meetings
• Manage vendors and contractors to deliver services on time and within budget, including KPI monitoring and tender processes
• Oversee site financial operations, budgets, and variance reporting
• Ensure compliance with health and safety statutory regulations, including JLL Permit to Work programme
• Implement industry best practice operations and continuous improvement initiatives
• Provide 24/7 emergency call support and site attendance when required
• Liaise with tenants on lease-related issues and support tenant retention
• Manage risk management programmes, audits, and business continuity plans

Sound like you? This is what we’re looking for:

• Minimum 10 years' experience in facilities management
• Strong customer-centric focus with proven stakeholder management capabilities
• Demonstrable financial acumen and budget management experience
• Strong written and verbal communication skills
• Ability to work autonomously, prioritise workload, and meet deadlines
• Technical understanding of AC systems, Fire Protection, Mechanical & Electrical systems, and BMS
• Previous experience in a similar role
• Understanding of lease requirements

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned bands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.