Senior Facilities Leader: Site Operations & Improvement

Iss Facility Management Pty Ltd; Wahgunyah; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary package

Company vehicle

Laptop and mobile phone

Learning & development

Career progression

Internal opportunities

Supportive team culture

Impact through continuous improvement

Job summary

ISS Facility Management Pty Ltd seeks an experienced Facilities Manager to lead on-site delivery at the Wahgunyah, VIC site. You will manage integrated facilities services, coordinate contractors, and ensure safe, compliant operations while driving continuous improvement and customer satisfaction.

Reporting to the Key Account Manager, you will oversee budgets, KPI attainment, reporting, and stakeholder engagement to deliver exceptional service outcomes for a globally recognised client.

Qualifications

• Experience managing Facilities Management services in a complex operational environment.
• Strong knowledge of technical and hard services, including building systems.
• Proven leadership experience with motivating and developing teams.
• Experience managing contractors and facilities supply chains.
• Strong financial acumen including budgeting and forecasting.
• Excellent stakeholder engagement and client relationship skills.
• Project management experience delivering operational improvements.
• Sound knowledge of Workplace Health & Safety and environmental compliance.

Responsibilities

• Manage and coordinate delivery of all Facilities Management services within the contracted scope.
• Oversee building infrastructure, utilities, workplace facilities, grounds, cleaning and waste management.
• Manage service contracts including cleaning, security, catering, pest control, fire systems, HVAC and more.
• Lead facilities and minor projects from planning through completion.
• Own site budgets, forecasting and reporting.
• Direct and develop ISS employees and service providers to meet KPIs.
• Build strong client relationships via proactive service delivery.
• Present regular operational and performance reports to client and stakeholders.
• Ensure compliance with legislative, environmental, safety and regulatory requirements.
• Drive continuous improvement and best-practice facilities processes.

Skills

Facilities Management

Leadership

Contractor management

Financial acumen

Stakeholder engagement

Project management

Workplace Health & Safety

Microsoft Office

Communication

Tools

Excel

Word

PowerPoint

Job description

ISS Facility Management Pty Ltd seeks an experienced Facilities Manager to lead on-site delivery at the Wahgunyah, VIC site. You will manage integrated facilities services, coordinate contractors, and ensure safe, compliant operations while driving continuous improvement and customer satisfaction.

Reporting to the Key Account Manager, you will oversee budgets, KPI attainment, reporting, and stakeholder engagement to deliver exceptional service outcomes for a globally recognised client.