Senior Facilities Administrator

Illawarra Rugby League; Port Kembla; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working

Birthday leave

Career growth

Recognition program

Employee Assistance Program

Collaborative culture

Job summary

CBC Group is seeking a Senior Facilities Administrator in Australia to lead the Admin Hub, overseeing invoicing, data accuracy and performance reporting across multiple client contracts.

You will guide a team of administrators, ensure timely and compliant invoicing, keep CMMS and financial data clean, and drive improvements while supporting new contract mobilisations as needed.

Qualifications

• Experience in senior administration, ideally in facilities management or property services.
• Proven ability to supervise admin staff and manage workloads and deadlines.
• Invoicing, billing, WIP and purchase orders experience.
• Advanced Excel skills with reporting capabilities; Power BI/Power Query is a plus.

Responsibilities

• Lead the Admin Hub team with direction, support and coaching.
• Own the invoicing workflow and ensure timely, contract-accurate invoices.
• Keep contract, site and work order data clean in CMMS and financial systems.
• Prepare and present reports on invoicing, WIP, contract performance and KPIs.
• Drive process improvements to lift efficiency and strengthen controls.
• Act as backup to Administration Manager and assist with contract mobilisations.

Skills

Senior Admin Experience

Leadership Skills

Financial Know-How

Excel Expertise

People Skills

Tools

Power BI

Power Query

CMMS

Financial Systems

Job description

CBC Group is an agile Facilities Maintenance business with a national footprint. We currently have an exciting opportunity for a Senior Facilities Administrator to join our supportive team in Port Kembla, NSW.

About the Role

This is a senior role at the centre of our facilities administration team, known as the Admin Hub. Reporting to the Administration Manager, you'll help lead the day-to-day administration and invoicing across several client contracts. You'll guide a team of administrators and help shape how we work as we keep improving, especially when transitioning new and existing contracts into the Admin Hub. If you like leading people, have a sharp eye for numbers and enjoy making processes run better, this is the role for you. Specifically, you will:

• Help Lead the Team: Give clear direction, support and coaching to Facilities Administrators and admin resources, and keep workloads and priorities on track.
• Own the Invoicing Workflow: Make sure client invoices are accurate, on time and in line with contract terms. Keep WIP and unbilled work moving.
• Keep the Data Clean: Be a senior user of our CMMS and financial systems, keeping contract, site and work order information accurate and consistent.
• Turn Data into Insight: Prepare and present clear reports on invoicing, WIP, contract performance and KPIs for managers and clients.
• Drive Improvement: Find ways to simplify workflows, strengthen controls and lift efficiency across the business.
• Step Up When Needed: Act as backup to the Administration Manager and support new contract mobilisations.

About You

You're a confident, detail-focused leader who thrives in a busy, multi-contract environment. You will bring:

• Senior Admin Experience: A strong background in senior administration, ideally in facilities management, maintenance or property services.
• Leadership Skills: Proven experience supervising admin staff and managing workloads and deadlines.
• Financial Know-How: Hands-on experience with invoicing, billing, work orders, purchase orders and WIP.
• Excel Expertise: Advanced Excel skills, including formulas, pivot tables, reconciliation and reporting. Power BI or Power Query experience is a big plus.
• Systems Savvy: Experience with CMMS, financial systems or similar platforms.
• People Skills: Excellent communication skills and the ability to build strong relationships with clients, contractors and internal teams.

Requirements

• A National Police Check (or willingness to obtain one)
• General Construction Induction (White Card) is desirable

Why CBC Group?

At CBC, we put our people first. When you join our team, you're backed by a positive, supportive culture with some great perks:

• Flexible Employer: Flexible working arrangements in accordance with our policy
• Birthday Leave: An extra paid day off to celebrate your special day
• Career Growth: Ongoing training and development opportunities
• Recognition: Years of Service and Values Awards to celebrate your commitment
• Support: Access to our Employee Assistance Program (EAP)
• Collaborative Culture: A respectful, supportive team environment