Senior Event Manager

firstglobalmanagementservicesinc; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

FIRST is a leading global brand experience agency delivering Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. The Senior Event Manager will consistently deliver exceptional service to our client through expert operations and logistical facilities management for on-site and multi-location events.

You will manage complex events for high-profile stakeholders, coordinate cross-functional teams, oversee venue setups, catering, AV, and post-event debriefs

Qualifications

• 5-7 years of relevant experience.
• Strong meeting coordination experience for meetings/conferences ranging between 50 - 300+ people.
• Experience working with high-profile stakeholders and event agencies.
• Experience working cross-functionally with all levels of stakeholders in a fast-paced environment.
• Fluency in English.

Responsibilities

• Provides consultative 'one stop shop' planning support for Event Hosts to ensure exemplary event experience.
• Discovery of Event Host objectives and requirements for live and digital events.
• Oversees organization of logistics, decor, entertainment, catering and all other event needs.
• Ability to recommend event enhancements to achieve desired event objectives.
• Review of all meeting space to ensure proper space assignment.
• Informs Space & Service Coordinator of space need changes and cancellations to digital and on site events.
• Update group information in internal systems in a timely manner.
• Periodically checks event spaces and setups to ensure event services are appropriately delivered.
• Provide onsite support during the event execution, coordinating event support needs with the Event Service Specialist.
• Create, manage and distribute event details using approved internal template to all stakeholders and services lines involved in the event.
• Conduct debriefs post-event with Event Host and communicate comments/compliments/issues to service teams.
• Work closely with all departments to develop and be responsible for event requirements and deliverables, including but not limited to communications, calendars, registration needs, feedback surveys, and wrap up reports.
• Coordinate with facilities, arranging and overseeing all event details, such as audio and visual, decor, catering, security, entertainment, premiums/swag, and transportation.
• Create in depth event based on strategy while pushing the boundaries of creativity and innovation.
• Manage multiple programs/events, across various industry verticals, with creativity, innovation, and strategy, delivering world class creative execution.
• Conduct site visits
• Manages high-profile and complex events, often acting a lead on global events involving multi-region support
• Act as a mentor to other team members, conducting group meetings as needed
• Train new employees and set up their training and shadowing schedules. Be the point person for new employees for their training weeks

Skills

Event coordination

Stakeholder management

Project management

Cross-functional collaboration

Time management

Organization

Creative problem solving

Global events

English fluency

Job description

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilised three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specialising in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.

Consistently recognised for excellence, recent honours include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at www.firstagency.com

What You Would Get To Do

The Senior Event Manager will consistently deliver exceptional service to our client through excellent operational and logistical facilities management. This position will be responsible for managing, supporting and/or executing the coordination of various events within the client's meeting spaces. The role requires strong operational understanding and practical experience in event logistics and venue management. Along with other FIRST team members, the Senior Event Manager will represent the FIRST Solutions brand on-site within a well-known tech company. In this role you'll work with internal teams to coordinate the logistical needs of the event space.

Your Contributions

• Provides consultative 'one stop shop' planning support for Event Hosts to ensure exemplary event experience
• Discovery of Event Host objectives and requirements for live and digital events.
• Oversees organization of logistics, decor, entertainment, catering and all other event needs
• Ability to recommend event enhancements to achieve desired event objectives
• Review of all meeting space to ensure proper space assignment
• Informs Space & Service Coordinator of space need changes and cancellations to digital and on site events
• Update group information in internal systems in a timely manner
• Periodically checks event spaces and setups to ensure event services are appropriately delivered
• Provide onsite support during the event execution, coordinating event support needs with the Event Service Specialist
• Create, manage and distribute event details using approved internal template to all stakeholders and services lines involved in the event
• Conduct debriefs post-event with Event Host and communicate comments/compliments/issues to service teams
• Work closely with all departments to develop and be responsible for event requirements and deliverables, including but not limited to communications, calendars, registration needs, feedback surveys, and wrap up reports
• Coordinate with facilities, arranging and overseeing all event details, such as audio and visual, decor, catering, security, entertainment, premiums/swag, and transportation
• Create in depth event based on strategy while pushing the boundaries of creativity and innovation
• Manage multiple programs/events, across various industry verticals, with creativity, innovation, and strategy, delivering world class creative execution
• Conduct site visits
• Manages high-profile and complex events, often acting a lead on global events involving multi-region support
• Act as a mentor to other team members, conducting group meetings as needed
• Train new employees and set up their training and shadowing schedules. Be the point person for new employees for their training weeks

What We Are Looking For

• 5-7 years of relevant experience
• Strong meeting coordination experience for meetings/conferences ranging between 50 - 300+ people
• Experience working with high-profile stakeholders and event agencies
• Experience working cross-functionally with all levels of stakeholders in a fast-paced environment
• Ability to understand the meeting/event objective and mission, business, and audience in order to align with the overall vision and strategy of the needs of the Event Host and event
• Excellent organizational, time management and prioritization skills
• Ability to execute tasks independently and efficiently
• Creative problem solver, resourceful, team player
• Adaptability to situations and ever-changing demands
• Highly organized with the ability to handle multiple tasks to meet strict deadlines
• Ambitious and proactive with a calm and flexible approach to handling pressure
• Experience working on large and complex databases
• Must be fluent in English

This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required

Assume responsibility for own environment by ensuring adherence to health and safety policies

Work intelligently … ..…

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