Senior Enterprise Architect - Customer Platforms & Cloud

Bunnings; Australia; On-site; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Team discount at Bunnings & Wesfarmers

Free OnePass membership

100+ exclusive team member benefits

12 weeks paid parental leave

Annual festive gifts

Discounted Bunnings Cafe food & drinks

Job summary

Bunnings is seeking a Senior Enterprise Architect - Customer to define the technology strategy behind key customer experiences across digital commerce, quoting, and service platforms.

You will influence major technology decisions, partner with business leaders, and guide evolution of customer platforms using modern cloud technologies and enterprise-scale architecture practices. This role emphasizes collaboration, mentorship, and delivering measurable customer impact.

Qualifications

• Significant experience in Enterprise Architecture within large, complex organisations (minimum 5-10 years).
• Strong understanding of customer-facing platforms, including Commercial Quoting & Sales Pipeline, Customer Service, eCommerce, Loyalty and Payments.
• Knowledge of commercial (Trade and Business) and Retail customer journeys, with an appreciation for how technology enables great customer experiences.
• Experience developing enterprise architecture strategies, target state architectures and technology roadmaps.
• Strong expertise across cloud platforms, integration patterns, data architecture and security principles.
• Knowledge of emerging AI technologies and the ability to understand where and how AI will play a role across technology decisions
• Experience working with architecture frameworks such as TOGAF.
• Exposure to architecture management tools such as Ardoq will be highly regarded.
• Exceptional communication, stakeholder engagement and influencing skills, with the ability to engage both technical and non-technical audiences.
• A passion for mentoring others and helping build architectural capability across teams.
• Tertiary qualifications in Technology, Computer Science, Information Systems or a related field, or equivalent industry experience.
• Experience working with Salesforce is essential

Responsibilities

• Shape the future direction of our customer technology landscape and influence how we deliver value for customers across multiple channels.
• Develop strategic roadmaps that help guide the evolution of enterprise capabilities and platforms.
• Partner with business and technology leaders to translate strategic goals into practical technology outcomes.
• Work alongside architects across data, integration, merch, supply chain and corporate domains to create connected solutions.
• Assess emerging technologies and identify opportunities to improve customer experiences, business capability and operational efficiency.
• Provide architectural leadership across key programs and initiatives, helping teams make confident technology decisions.
• Champion best practice across cloud, integration, security and data architecture while balancing innovation with long-term sustainability.
• Support and mentor fellow architects, contributing to a culture of collaboration, curiosity and continuous improvement.

Skills

Enterprise Architecture

TOGAF

Ardoq

Cloud platforms

Data architecture

Security principles

Stakeholder engagement

Mentoring

Quoting

Salesforce

Education

Tertiary qualification in Tech/CS/IS

Tools

Ardoq

Salesforce

Job description

Bunnings is seeking a Senior Enterprise Architect - Customer to define the technology strategy behind key customer experiences across digital commerce, quoting, and service platforms.

You will influence major technology decisions, partner with business leaders, and guide evolution of customer platforms using modern cloud technologies and enterprise-scale architecture practices. This role emphasizes collaboration, mentorship, and delivering measurable customer impact.