Senior Enterprise Account Lead - Remote & Growth

jellyfishcareers; Sydney; Hybrid; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Discretionary annual bonus

Remote work up to 60%

Parental leave support

Course stipend £1000

Job summary

Jellyfish, a global digital marketing agency, seeks a Senior Account Manager in Sydney to lead enterprise accounts, integrating paid media, analytics and broader digital capabilities to deliver client outcomes.

You will translate client objectives into account priorities, own revenue forecasting, renewals and growth, and manage stakeholder engagements across complex environments with a data-driven, commercially minded approach. Flexible hybrid work arrangements available.

Qualifications

• 5+ years managing large, complex enterprise accounts.
• Excellent communication and presentation skills.
• Strong paid media planning, activation, optimisation and measurement experience (DV360/CM360/SA360 desirable).
• Experience with digital analytics and GA4 or similar.
• Strategic thinking with ability to anticipate client needs and drive results.
• Proactive problem-solving with a solutions-focused mindset.
• Ownership and accountability; able to progress priorities independently.
• Commitment to excellence and delivering high-quality work.
• Business and commercial acumen; align solutions with client objectives.
• CRM and data management experience in Salesforce or similar systems.
• Client-centric mindset with proactive client support and relationship building.
• Inquisitive synthesiser; eagerness to learn and adapt.
• Growth mindset and openness to feedback and continual improvement.

Responsibilities

• Serve as day-to-day client lead for enterprise accounts and build trusted relationships with stakeholders at operational and senior levels.
• Develop understanding of each client’s business, marketing priorities, structure and commercial objectives.
• Own account plans covering growth, retention, stakeholder engagement and risk management.
• Coordinate solutions across Jellyfish teams to address client needs in a timely manner.
• Articulate client objectives and demonstrate how Jellyfish delivers measurable impact.
• Lead contract renewals, scope development and commercial discussions.
• Own monthly revenue forecasting, provisions and pipeline visibility.
• Identify risks early and implement action plans with director support.
• Maintain client playbooks, meeting notes and financial reports.
• Partner with paid media and martech teams to deliver integrated solutions.
• Lead cross-functional teams with clear direction and accountability.
• Collaborate with finance on invoicing and financial reporting.
• Maintain knowledge of industry trends and act as forward-thinking partner.
• Promote collaboration, shared success and an innovative mindset within the team.
• Model professionalism, accountability and commitment to excellence.

Skills

Enterprise leadership

Communication

Paid media

Analytics & measurement

Strategic thinking

Problem solving

Ownership & accountability

Excellence

Commercial acumen

CRM & data management

Client-centric mindset

Inquisitive synthesiser

Growth mindset

Job description

Jellyfish, a global digital marketing agency, seeks a Senior Account Manager in Sydney to lead enterprise accounts, integrating paid media, analytics and broader digital capabilities to deliver client outcomes.

You will translate client objectives into account priorities, own revenue forecasting, renewals and growth, and manage stakeholder engagements across complex environments with a data-driven, commercially minded approach. Flexible hybrid work arrangements available.