Senior End User Computing Engineer

Whizdom; Canberra; On-site; AUD 130,000 - 170,000; Full time

Job summary

Whizdom is seeking a Senior End User Computing Engineer to deliver Level 3 engineering, automation and operational support for complex end-user computing platforms in Canberra. The role emphasizes engineering excellence, service modernisation and automation using Azure DevOps, Azure Pipelines, Microsoft Purview Information Protection and PowerShell.

You will collaborate with technical teams, vendors and stakeholders to improve reliability, security and efficiency across supported platforms and

Qualifications

• Hands-on Azure DevOps and Pipelines experience with source control, branching and PRs.
• Experience troubleshooting pipelines and releases across prod/non-prod environments.
• Experience administering Purview Information Protection including label policies and DLP.
• Experience managing Azure Virtual Desktop in a complex enterprise.
• Knowledge of Windows 11, Intune and Group Policy.
• Experience with compliance, MDM/MAM, app deployment and SOC management.
• Experience administering Microsoft 365 Apps for enterprise.
• Ability to produce high-quality technical designs, implementation plans and SOPs.
• Strong initiative and stakeholder engagement.

Responsibilities

• Design, engineer, maintain and provide Level 3 support for complex end-user computing platforms.
• Develop and support automation, deployment pipelines and configuration-as-code using Azure DevOps, Azure Pipelines, Git and PowerShell.
• Automate deployment of Microsoft Purview Information Protection controls.
• Plan and implement upgrades, migrations, application deployments, patching and service changes.
• Monitor endpoint, application, platform and service health, capacity and performance.
• Diagnose root causes and implement sustainable solutions to complex technical issues.
• Produce technical designs, implementation plans, test plans, SOPs and support documentation.
• Collaborate with technical teams, vendors, and Level 1/2 support to implement changes and resolve incidents.
• Support team capability through guidance, knowledge transfer and documentation.

Skills

Azure DevOps

Azure Pipelines

PowerShell

Purview Information Protection

Azure Virtual Desktop

Windows 11

Intune

Group Policy

Microsoft 365 Apps

Documentation & SOPs

Stakeholder engagement

Git

Tools

Git

Job description

Senior End User Computing Engineer

About the Organisation

Our client is a large Australian Government organisation delivering secure, reliable and user-centred digital services. Its technology division supports critical ICT infrastructure, cloud platforms, end-user services and enterprise technology projects. The organisation offers a fast-paced and collaborative environment focused on digital transformation, service modernisation and the ongoing improvement of technology services.

About the Role

We are seeking an experienced Senior End User Computing Engineer to provide Level 3 engineering, automation and operational support across complex end-user computing platforms and services.

The role has a strong focus on engineering, service modernisation and automation using Azure DevOps, Azure Pipelines, Microsoft Purview Information Protection and PowerShell. Recent, hands-on experience with these technologies is a priority requirement.

Working closely with technical teams, vendors and internal stakeholders, you will help deliver secure and reliable end-user services, improve operational efficiency and provide expert technical advice across supported platforms and technologies.

The Responsibilities

• Design, engineer, maintain and provide Level 3 support for complex end-user computing platforms, including standard operating environments, corporate devices, productivity services and remote-access solutions.
• Develop and support automation, deployment pipelines and configuration-as-code solutions using Azure DevOps, Azure Pipelines, Git and PowerShell.
• Automate the deployment of Microsoft Purview Information Protection controls.
• Plan and implement upgrades, migrations, application deployments, patching and service changes across production and non-production environments.
• Monitor endpoint, application, platform and end-to-end service health, capacity and performance.
• Diagnose root causes and implement sustainable solutions to complex technical issues.
• Produce technical designs, implementation plans, test plans, operational procedures and support documentation.
• Collaborate with technical teams, vendors, and Level 1 and Level 2 support personnel to implement changes and resolve incidents.
• Support team capability through technical guidance, knowledge transfer and documentation.

What You Will Bring

• Expert, hands-on experience with Azure DevOps and Azure Pipelines, including source control, branching, pull requests, deployment stages, approvals, variables and service connections.
• Experience troubleshooting pipelines and managing controlled releases across production and non-production environments.
• Strong experience administering and engineering Microsoft Purview Information Protection, including sensitivity labels, label policies and Data Loss Prevention configurations.
• Demonstrated experience managing Azure Virtual Desktop in a complex enterprise environment.
• Expert knowledge of Windows 11, Microsoft Intune and Group Policy.
• Experience across compliance, MDM/MAM, application deployment, patching and Standard Operating Environment management.
• Experience administering Microsoft 365 Apps for enterprise, including servicing profiles, deployment and update channels.
• The ability to produce high-quality technical designs, implementation plans, standard operating procedures and operational documentation.
• Strong initiative, technical judgement, problem-solving ability and stakeholder engagement skills.

Desirable experience

• Microsoft Configuration Manager and Windows Autopilot
• Microsoft Defender for Endpoint and Microsoft Defender XDR
• BitLocker, attack surface reduction rules and application control technologies
• Azure Monitor, Log Analytics and FSLogix
• Exchange Server, Exchange Online, Microsoft Teams and OneDrive for Business
• Application packaging and deployment technologies
• Patch My PC and Windows Update services
• Vulnerability remediation and patch governance
• iOS, iPadOS and Apple Business Manager.
• Knowledge of Australian Government cyber security requirements and processes.
• Experience applying the Information Security Manual, Essential Eight maturity controls and ACSC hardening guidance.
• Experience supporting Exchange Server and Exchange Online environments.
• Relevant Microsoft, cloud, endpoint management, DevOps or cyber security certifications. The source does not nominate specific certifications, so these would be advantageous rather than mandatory.

What’s on Offer

• Initial 12-month contract.
• Up to two 12-month extension options.
• Senior-level engagement equivalent to EL1.
• Canberra-based opportunity.

Security Requirements

Candidates must hold a Baseline security clearance.

Submissions close COB Thursday the 24th of September 2026.

We value diversity and welcome applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability.

citizenship status